I'm not sure if this is the right board to post this to. If it isn't, please let me know where I should post. This is the situation. 1. Client sends a direct email to sales@OURCOMPANYNAME.com 2. We get the email and respond through hubsp read more
I figured as much. I'm not sure what's going on and it was working with no issues about a month or so ago. Then something changed at hubspot an the...read more
I'm having problems getting my email signature to look sharp when I use it. I created my signature in canva (I don't find the templates hubspot signature tool are right for me). When creating creating/editing your signature on HubSpot, there's read more
Thanks @JCussens and I apologize for the delay, the screenshots are helpful to see (especially since your image is text based), I was looking for t...read more
I'm at my wits end with this editor. Anyone else? -If you highlight the text and change the fonts, it doesn't change, if you highlight the whole thing and tell it to make everything one font and one size, it only changes a few portions. -I read more
@DSurman great that you found an existing idea, bummer that it's already existed so long and hasn't gained much traction.
I've upvoted and ad...read more
We receive leads via a form submission on our website. When our Sales team responds, the first email they use to reach out is from a Sequence. Which enrolls the lead in that sequence. They do it using the Sales Extension in Gmail. Is it a better p read more
Hi @fireflyevents ,
The likelihood that an email is considered as spam is less determined by the tool you're using to send it more by your tra...read more
Hi, I have linked my IONOS emails to pull into hubspot by using the forwarding option to send emails out, the emails then go through my domain which is good but when I log into IONOS webmail, I cannot see any emails sent through hubspot in my sent read more
Hi @PamCotton , Thank you for your reply, I understand now that HubSpot is in essence sending emails out like marketing emails which dont show up in...read more
Hello, Does anybody knows how to disable tracking links in Hubspot emails, more specific in email templates and sequences? I do want to track the email itself but I don't want Hubspot to convert the links within the email (e.g. for spam reas read more
@PaulHub if you want to keep open tracking but disable link tracking, that's currently not possible. You either get both or none, unfortunately.
...read more
Hello, I am applying our dedicated BCC address to the field and sending emails to my contacts in hubspot. When I look at my contacts in hubspot I see no updates in the "recent communications" feild. What am I missing? Thanks in advance. Neil read more
Hi @neilfnewman ,
Can you confirm that you meet all of these requirements for the BCC logging? https://knowledge.hubspot.com/settings/log-ema...read more
Hi everybody, i got the following problem when tracking mails with Hubspot. Im using multiple Mail-Adresses and tracking mails is working for every mail beside one. Does anyone know where the problem could be? Thanks in advance, Paul
Hi, I am asking for support, I have prepared a workflow for sending marketing emails. The first email is sent after a 1-minute delay, the second after 3 minutes and the third after 5 minutes. The logs show that the entire workflow is going throu read more
Hey @PJas there could be a number of reasons behind this. Have you checked any of the contact records who have not received the emails? There shoul...read more
EMAILS BOUNCE FOR ANY NUMBER OF REASONS.. WE ARE CLIMBING A LEARNING CURVE WITH UNPAID SUBSCRIPTION... ONE OF OUR OWN USERS EMAIL BOUNCED.. NOW WE ARE NOT ABLE TO DO ANYTHING WITH THAT USER... UNTIL WE PAY FOR A SUBSCPRITION THAT ALLOWS US TO UNBOU read more
How do I set up the DKIM for Sales emails from the Gmail connected inbox? They are being sent from Gmail with no DKIM or SPF. We have configured DKIM in Gmail, any emails sent from Gmail gets a proper DKIM/SPF setting, any Sales emails sent from hub read more
Hi @SWest8
DKIM and SPF apply to the entrie domain, so if you have the same domain name for the different email addresses then you're sorted...read more
Hello, I have been running a sequence to enroll roughly 100 contact p/d to avoid spamming. However, it crossed my mind that if the second email in the sequence is delayed to send in a week, should I hold off enrolling new contacts a read more