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Résolues
ZMandel le Avril 17, 2024
I'm not sure if this is the right board to post this to. If it isn't, please let me know where I should post. This is the situation. 1. Client sends a direct email to sales@OURCOMPANYNAME.com 2. We get the email and respond through hubsp Lire la suite
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7 Réponses
Accepted Solution
Membre irremplaçable | Partenaire solutions Elite
Avril 18, 2024 16:40
@ZMandel I can't say for certain whether it was communicated or not, I receive so many notifications/updates from HubSpot I don't remember how this...Lire la suite
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JCussens le Avril 10, 2024
I'm having problems getting my email signature to look sharp when I use it. I created my signature in canva (I don't find the templates hubspot signature tool are right for me). When creating creating/editing your signature on HubSpot, there's Lire la suite
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9 Réponses
Accepted Solution
Membre irremplaçable | Partenaire solutions Elite
Avril 16, 2024 20:34
Thanks @JCussens and I apologize for the delay, the screenshots are helpful to see (especially since your image is text based), I was looking for t...Lire la suite
DSurman le Mars 13, 2024
I'm at my wits end with this editor. Anyone else? -If you highlight the text and change the fonts, it doesn't change, if you highlight the whole thing and tell it to make everything one font and one size, it only changes a few portions. -I Lire la suite
Membre irremplaçable | Partenaire solutions Elite
Mars 15, 2024 12:53
@DSurman great that you found an existing idea, bummer that it's already existed so long and hasn't gained much traction. I've upvoted and ad...Lire la suite
fireflyevents le Mars 06, 2024
We receive leads via a form submission on our website. When our Sales team responds, the first email they use to reach out is from a Sequence. Which enrolls the lead in that sequence. They do it using the Sales Extension in Gmail. Is it a better p Lire la suite
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1 Réponse
Au panthéon de la communauté | Partenaire solutions
Mars 06, 2024 02:05
Hi @fireflyevents , The likelihood that an email is considered as spam is less determined by the tool you're using to send it more by your tra...Lire la suite
CrystalMailing le Février 21, 2024
Hi, I have linked my IONOS emails to pull into hubspot by using the forwarding option to send emails out, the emails then go through my domain which is good but when I log into IONOS webmail, I cannot see any emails sent through hubspot in my sent Lire la suite
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2 Réponses
Février 22, 2024 06:16
Hi @PamCotton , Thank you for your reply, I understand now that HubSpot is in essence sending emails out like marketing emails which dont show up in...Lire la suite
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PaulHub le Février 15, 2024
Hello, Does anybody knows how to disable tracking links in Hubspot emails, more specific in email templates and sequences? I do want to track the email itself but I don't want Hubspot to convert the links within the email (e.g. for spam reas Lire la suite
Accepted Solution
Au panthéon de la communauté | Partenaire solutions
Février 15, 2024 07:32
@PaulHub if you want to keep open tracking but disable link tracking, that's currently not possible. You either get both or none, unfortunately. ...Lire la suite
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neilfnewman le Novembre 21, 2023
Hello, I am applying our dedicated BCC address to the field and sending emails to my contacts in hubspot. When I look at my contacts in hubspot I see no updates in the "recent communications" feild. What am I missing? Thanks in advance. Neil Lire la suite
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2 Réponses
Accepted Solution
Au panthéon de la communauté | Partenaire solutions
Novembre 21, 2023 05:43
Hi @neilfnewman , Can you confirm that you meet all of these requirements for the BCC logging? https://knowledge.hubspot.com/settings/log-ema...Lire la suite
PSchla le Octobre 10, 2023
Hi everybody, i got the following problem when tracking mails with Hubspot. Im using multiple Mail-Adresses and tracking mails is working for every mail beside one. Does anyone know where the problem could be? Thanks in advance, Paul
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1 Réponse
Au panthéon de la communauté | Partenaire solutions
Octobre 10, 2023 05:08
Hi @PSchla , Can you please share a bit more context? How exactly are you sending emails? (directly from within the CRM, using the HubSpot...Lire la suite
Résolues
PJas le Septembre 27, 2023
Hi, I am asking for support, I have prepared a workflow for sending marketing emails. The first email is sent after a 1-minute delay, the second after 3 minutes and the third after 5 minutes. The logs show that the entire workflow is going throu Lire la suite
Accepted Solution
Conseiller clé | Partenaire solutions
Septembre 27, 2023 06:37
Hey @PJas there could be a number of reasons behind this. Have you checked any of the contact records who have not received the emails? There shoul...Lire la suite
Résolues
jrhosseini le Août 30, 2023
EMAILS BOUNCE FOR ANY NUMBER OF REASONS.. WE ARE CLIMBING A LEARNING CURVE WITH UNPAID SUBSCRIPTION... ONE OF OUR OWN USERS EMAIL BOUNCED.. NOW WE ARE NOT ABLE TO DO ANYTHING WITH THAT USER... UNTIL WE PAY FOR A SUBSCPRITION THAT ALLOWS US TO UNBOU Lire la suite
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1 Réponse
Accepted Solution
Au panthéon de la communauté | Partenaire solutions
Août 30, 2023 07:05
Hi @jrhosseini , No need to shout. Please follow general online community etiquette. Removing a hard bounce yourself requires a Marketin...Lire la suite
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SWest8 le Août 29, 2023
How do I set up the DKIM for Sales emails from the Gmail connected inbox? They are being sent from Gmail with no DKIM or SPF. We have configured DKIM in Gmail, any emails sent from Gmail gets a proper DKIM/SPF setting, any Sales emails sent from hub Lire la suite
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3 Réponses
Accepted Solution
Conseiller clé | Partenaire solutions Gold
Août 29, 2023 19:36
Hi @SWest8 DKIM and SPF apply to the entrie domain, so if you have the same domain name for the different email addresses then you're sorted...Lire la suite
Résolues
HRich le Août 14, 2023
Hello, I have been running a sequence to enroll roughly 100 contact p/d to avoid spamming. However, it crossed my mind that if the second email in the sequence is delayed to send in a week, should I hold off enrolling new contacts a Lire la suite
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1 Réponse
Accepted Solution
Au panthéon de la communauté | Partenaire solutions
Août 14, 2023 05:31
Hi @HRich , Yes, these emails count toward your limit – you would have to keep that in mind and keep track. Best regards!
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