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Sales Email

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Solved
YBENZOHRA on March 05, 2026
Pourquoi mes emails commerciaux n’arrivent-ils pas en boîte de réception alors que ma liste ne présente aucun problème ?
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
March 05, 2026 10:34
Bonjour @YBENZOHRA , Pouvez-vous confirmer que vous avez entièrement authentifié votre domaine de messagerie ? https://knowledge.hubspot.com/...read more
RegSchanzenbach on November 26, 2025
Hi everyone, I need some help with a display name issue. I have two inboxes connected to HubSpot, and my sequences send using the name Katrina , which is correct. But when I reply to those emails, the reply header shows my personal name Regi read more
Community Manager
December 02, 2025 06:42
Hi @RegSchanzenbach and thanks for the clarification! I understand that you'd like to edit the sender name on individual emails, using your conn...read more
Solved
RegSchanzenbach on November 26, 2025
I want to attach files to my campaign emails without them showing up as links—I’d like them to be fully embedded . HubSpot allows embedded attachments when sending individual emails, but not when creating email templates for sequences. Is t read more
Accepted solution
Participant
November 26, 2025 12:44
As far as I know, there’s no way to embed actual file attachments inside sequence emails. HubSpot only allows that in one-off emails sent from a cont...read more
Solved
RegSchanzenbach on November 23, 2025
Hi, I’ve been sending some cold emails manually using a campaign template, but now I want to automate the process through HubSpot. I’ve already created my sequence, but the problem is that many contacts have already received one or more of the em read more
0 upvote
3 Replies
Accepted solution
November 24, 2025 11:25
Hi Karsten, I think I solved the issue in an easier way, but I'd love if you can tell me if this will work: In HubSpot, I created a Segment . ...read more
Solved
EONeill1 on October 27, 2025
Hey HubSpot community! We're having an issue with mails temprementally logging to our deals. Over the past four weeks we have done four batches of sales outreach to leads, this involves sending mails from a non HubSpot user address with the HubSpo read more
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
October 27, 2025 01:38
@EONeill1 from what you're describing, the emails are logged because of the recipient's email connection (as a team address ir a personal one with ...read more
Solved
RKeynes on September 09, 2025
Hi there! What's the best way to get started with cold emailing? I want to keep it as simple as possible and not over-engineer the entire thing. Because we are not yet sure if cold email actually is an acquisition channel we want to pursue. This i read more
Accepted solution
September 09, 2025 01:49
Hello @RKeynes To test cold emailing simply, start by sending 50–100 personalized emails to a handpicked list of your ideal prospects. Make ...read more
Solved
WHassan6 on September 01, 2025
Hi everyone, I'm currently working on organizing my outreach tasks in HubSpot and was wondering if there's a way to create a "parent task" with associated subtasks. Essentially, I'm looking for a way to group related tasks together under a main task read more
0 upvote
2 Replies
Accepted solution
Top Contributor | Platinum Partner
January 21, 2026 15:18
Hey @Whassan6! Great News! This wasn't honestly on my radar but Subtasks are now in Private Beta. Thank you @hhiggins and the Product Team for...read more
Solved
CasebookJessica on July 11, 2025
In some of my contact records, I see a message stating "Contact has bounced globally". From what I understand, this means the email address has been flagged as invalid across multiple HubSpot accounts. However, I can’t find a property or fi read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
July 11, 2025 09:22
Hi @CasebookJessica , As far as I know, there is currently no filter that would reliably identify globally bounced contacts. You can identify ...read more
Solved
CAI6 on July 07, 2025
Hi HubSpot Community, I’m experiencing issues with sending emails from my connected inbox in HubSpot. Although the email address is linked correctly, messages aren’t being delivered – they’re either rejected or end up caught in spam filters. read more
Accepted solution
Top Contributor | Platinum Partner
July 08, 2025 06:50
Hey @CAI6 , If you’re just trying to reach out 1:1, use HubSpot to store contact info and track activity. Keep HubSpot connected to log emails ...read more
Solved
TLarson3 on June 16, 2025
Hi there everyone, Quick question for you all. In my sales emails, I want to include a link to the email subscription page for a record. How is this done? When I do this in marketing mails it's a dynamic URL that is selected via this opti read more
Accepted solution
Hall of Famer | Partner
June 16, 2025 13:00
Hi @TLarson3 , As far as I know, these links cannot be generated for sales emails. The knowledge base article explicitly refers to marketing e...read more
Solved
HRichthe2nd on May 27, 2025
Hello everyone, A while ago, I set up an opt-out inbox on HubSpot with it's own email address. It worked great, but I was notified today that it was bouncing emails addresses to it. The error message you get when you attempt to send an email read more
0 upvote
1 Reply
Accepted solution
Recognized Expert | Diamond Partner
May 27, 2025 06:45
Hi @HRichthe2nd , From the error message it looks like the recipient's email server blocked the email forwarding from the opt out address you h...read more
Solved
ClintSelby on April 29, 2025
Hi All, Yes MAC user here, Yes I know Hubspot cannot connect natively to Apple Mail, but obviuosly I am keen to see how others have creatively made this work. The email client I am using is Apple Mail however it is hosted as a 365 Exchange accou read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
April 30, 2025 00:22
Hi @ClintSelby , Generally, there are three options to manage sales email logging in HubSpot: Using the Office 365 add-in or Chrome extens...read more
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