Hello, I am applying our dedicated BCC address to the field and sending emails to my contacts in hubspot. When I look at my contacts in hubspot I see no updates in the "recent communications" feild. What am I missing? Thanks in advance. Neil read more

Hi everybody, i got the following problem when tracking mails with Hubspot. Im using multiple Mail-Adresses and tracking mails is working for every mail beside one. Does anyone know where the problem could be? Thanks in advance, Paul

Hi, I am asking for support, I have prepared a workflow for sending marketing emails. The first email is sent after a 1-minute delay, the second after 3 minutes and the third after 5 minutes. The logs show that the entire workflow is going throu read more

EMAILS BOUNCE FOR ANY NUMBER OF REASONS.. WE ARE CLIMBING A LEARNING CURVE WITH UNPAID SUBSCRIPTION... ONE OF OUR OWN USERS EMAIL BOUNCED.. NOW WE ARE NOT ABLE TO DO ANYTHING WITH THAT USER... UNTIL WE PAY FOR A SUBSCPRITION THAT ALLOWS US TO UNBOU read more

How do I set up the DKIM for Sales emails from the Gmail connected inbox? They are being sent from Gmail with no DKIM or SPF. We have configured DKIM in Gmail, any emails sent from Gmail gets a proper DKIM/SPF setting, any Sales emails sent from hub read more

Hello, I have been running a sequence to enroll roughly 100 contact p/d to avoid spamming. However, it crossed my mind that if the second email in the sequence is delayed to send in a week, should I hold off enrolling new contacts a read more

Hi, I have used email tracking for years via Hubspot. In the past few days it's started saying 'untracked' for every single email. I am logged in as normal. Any ideas why this might be? Thanks

Hi - I created an email signature using Hubspot's email signature tool. I included our website's URL and my personal LinkedIn page when creating the signature. My emails are being flagged as having a suspicious link. The hyperlink to our company's w read more

Hey all, I'm wondering if there's a way to either flag (in a more obvious way) if someone unsubscribes from our Sales emails, to let our team know to not contact them either in HubSpot or Gmail. I think HubSpot would bounce the emails, but i read more

Over the last couple of weeks when I create a new Company, add contacts, and send an email. The email tracking shows opened every day for the past couple of weeks, an although newly created that day. example - 11th - 23rd including replies but t read more

Hello! I work for a startup that uses HubSpot for sales emails, but they sometimes go straight into spam. I read that increasing the engagement rate of the emails could prevent this - through things like opens, clicks, and replies - and I was w read more

Hi Hubspot community, I have been working on optimizing my sequences and experimenting with different approaches. However, I have recently encountered an issue that I hope someone can help me clarify. When I sent a sequence to 20 people with read more