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DSurman on March 13, 2024
I'm at my wits end with this editor. Anyone else? -If you highlight the text and change the fonts, it doesn't change, if you highlight the whole thing and tell it to make everything one font and one size, it only changes a few portions. -I read more
Most Valuable Member | Diamond Partner
March 15, 2024 12:53
@DSurman great that you found an existing idea, bummer that it's already existed so long and hasn't gained much traction. I've upvoted and ad...read more
fireflyevents on March 06, 2024
We receive leads via a form submission on our website. When our Sales team responds, the first email they use to reach out is from a Sequence. Which enrolls the lead in that sequence. They do it using the Sales Extension in Gmail. Is it a better p read more
Hall of Famer | Partner
March 06, 2024 02:05
Hi @fireflyevents , The likelihood that an email is considered as spam is less determined by the tool you're using to send it more by your tra...read more
CrystalMailing on February 21, 2024
Hi, I have linked my IONOS emails to pull into hubspot by using the forwarding option to send emails out, the emails then go through my domain which is good but when I log into IONOS webmail, I cannot see any emails sent through hubspot in my sent read more
0 upvote
2 Replies
February 22, 2024 06:16
Hi @PamCotton , Thank you for your reply, I understand now that HubSpot is in essence sending emails out like marketing emails which dont show up in...read more
Solved
PaulHub on February 15, 2024
Hello, Does anybody knows how to disable tracking links in Hubspot emails, more specific in email templates and sequences? I do want to track the email itself but I don't want Hubspot to convert the links within the email (e.g. for spam reas read more
Accepted Solution
Hall of Famer | Partner
February 15, 2024 07:32
@PaulHub if you want to keep open tracking but disable link tracking, that's currently not possible. You either get both or none, unfortunately. ...read more
Solved
neilfnewman on November 21, 2023
Hello, I am applying our dedicated BCC address to the field and sending emails to my contacts in hubspot. When I look at my contacts in hubspot I see no updates in the "recent communications" feild. What am I missing? Thanks in advance. Neil read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
November 21, 2023 05:43
Hi @neilfnewman , Can you confirm that you meet all of these requirements for the BCC logging? https://knowledge.hubspot.com/settings/log-ema...read more
PSchla on October 10, 2023
Hi everybody, i got the following problem when tracking mails with Hubspot. Im using multiple Mail-Adresses and tracking mails is working for every mail beside one. Does anyone know where the problem could be? Thanks in advance, Paul
0 upvote
1 Reply
Hall of Famer | Partner
October 10, 2023 05:08
Hi @PSchla , Can you please share a bit more context? How exactly are you sending emails? (directly from within the CRM, using the HubSpot...read more
Solved
PJas on September 27, 2023
Hi, I am asking for support, I have prepared a workflow for sending marketing emails. The first email is sent after a 1-minute delay, the second after 3 minutes and the third after 5 minutes. The logs show that the entire workflow is going throu read more
Accepted Solution
Key Advisor | Partner
September 27, 2023 06:37
Hey @PJas there could be a number of reasons behind this. Have you checked any of the contact records who have not received the emails? There shoul...read more
Solved
jrhosseini on August 30, 2023
EMAILS BOUNCE FOR ANY NUMBER OF REASONS.. WE ARE CLIMBING A LEARNING CURVE WITH UNPAID SUBSCRIPTION... ONE OF OUR OWN USERS EMAIL BOUNCED.. NOW WE ARE NOT ABLE TO DO ANYTHING WITH THAT USER... UNTIL WE PAY FOR A SUBSCPRITION THAT ALLOWS US TO UNBOU read more
Accepted Solution
Hall of Famer | Partner
August 30, 2023 07:05
Hi @jrhosseini , No need to shout. Please follow general online community etiquette. Removing a hard bounce yourself requires a Marketin...read more
Solved
SWest8 on August 29, 2023
How do I set up the DKIM for Sales emails from the Gmail connected inbox? They are being sent from Gmail with no DKIM or SPF. We have configured DKIM in Gmail, any emails sent from Gmail gets a proper DKIM/SPF setting, any Sales emails sent from hub read more
0 upvote
3 Replies
Accepted Solution
Key Advisor | Gold Partner
August 29, 2023 19:36
Hi @SWest8 DKIM and SPF apply to the entrie domain, so if you have the same domain name for the different email addresses then you're sorted...read more
Solved
HRich on August 14, 2023
Hello, I have been running a sequence to enroll roughly 100 contact p/d to avoid spamming. However, it crossed my mind that if the second email in the sequence is delayed to send in a week, should I hold off enrolling new contacts a read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
August 14, 2023 05:31
Hi @HRich , Yes, these emails count toward your limit – you would have to keep that in mind and keep track. Best regards!
Solved
ARodd on June 26, 2023
Hi, I have used email tracking for years via Hubspot. In the past few days it's started saying 'untracked' for every single email. I am logged in as normal. Any ideas why this might be? Thanks
2 upvotes
9 Replies
Accepted Solution
Key Advisor
June 26, 2023 08:23
Got you @ARodd How are those emails being sent, manually from within HubSpot or via an email client? Have you checked your HubSpot Sales E...read more
Solved
wjsmithiv on June 23, 2023
Hi - I created an email signature using Hubspot's email signature tool. I included our website's URL and my personal LinkedIn page when creating the signature. My emails are being flagged as having a suspicious link. The hyperlink to our company's w read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
June 24, 2023 01:36
Hi @wjsmithiv , The sidekick links that you're seeing are not coming from the HubSpot signature generator but HubSpot's sales email tracking: ...read more
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