Hello, I saved my signature under Profile & Preferences , but when I send emails, my colleague's signature is sent instead of mine. I tried removing my signature from my preferences, but my colleague's signature still appears at the bottom read more

Currently our onboarding partner + hubspot help do not quite understand or know how to implement what we need. We're currently on-boarding with hubspot and running into a few issues. Our company use a centralised inbox for ALL inbound and outbo read more

I'm at my wits end with this editor. Anyone else? -If you highlight the text and change the fonts, it doesn't change, if you highlight the whole thing and tell it to make everything one font and one size, it only changes a few portions. -I read more

Hello, one of our contacts has been flaged as invalid becouse of hard bounce. Becouse of that, no one can send an one-to-one e-mail on that address, that is actually valid (e-mails sent through exchange works). Is there a way, to somehow restore it read more

We use a team inboks and have noticed that some customers replies are not coming throug. It seams that this happens when then reply to the hubspot adress ****=******** .com@bf.eu1.r.hubspot-inbox.com. Anyone have any idea how this happenes? We have read more

Hello, I am having problems seeing my emails in my conversation inbox. Once I open a deal and send an email it does not appear in the inbox and the reply is sent directly to my company email instead of hubspot inbox. Is there any integration that I read more

When I send emails from my helpdesk inbox, I've noticed that even new emails are getting merged into old threads in HubSpot. This results in a continuous thread, despite these being separate email initiations. In contrast, when sending emails direc read more

Hi! I want to have AI assistant to help me to reply to my prospect's messages in HubSpot > Conversations. I know that HubSpot has AI Assistant in Conversations, but it can only rewrite content that you started to prepare. But it can't draft a read more

Hi, One of our users is leaving the company, and we need to send an email to all contacts that have interacted with them via email for the last year. I've tried creating a list of contacts based on activities, but the email activities filters don read more

why I get an error when sending a message from hubspot, and when sending from almost directly, the letter is delivered? Error : There was an issue sending your email. The recipients on this email thread previously bounced, marked this email as read more

It would be amazing to be able to lock down specific sections of an inbox in HubSpot. For example, we use a support mailbox, and I'd like everything in there to be visible, but for agents to be unable to respond there to emails or forms. So read more

I use hubspot Inbox as a means to manage inbound and outbound messages with customers. I note that inbound messages show up in the inbox of our webmail; however, outbound messages - both new and replies - do not show up in sent mail. Is there a wa read more