I'm not sure if this is the right board to post this to. If it isn't, please let me know where I should post. This is the situation. 1. Client sends a direct email to sales@OURCOMPANYNAME.com 2. We get the email and respond through hubsp read more

Hi all, Dear Hubspot, We are struggeling with our email configuration. Using two different email addresses doesn't works well together. We have a sales team using our hello@ email, and the general mails are sent with info@. We already encoun read more

Hi there, We had a strange experience. One of our contacts sent us an email and we can see it in the contact record, but we did not receive it in the shared inboxe that it was sent to. What could be the reason for this? I check that we did n read more

Sometimes we find some emails we arrived and skipped to sync with Hubspot. Tried to find reasons and patterns for that: - Email conversations are new with valid content, SSL, secure, not spammy - Some email conversations started before Hubspot was read more

Hello all, We are currently implementing HubSpot and am having difficulity with regards to email configuration and setup. Our company operates two different websites and therefore two different domains. We have two business units in our account read more

Hi Folks, We are using HS for multiple functions of the company i.e Marketing, Sales & CRM, though we finding challenge on automated follow up emails. As we send emails to Sales deal funnel contacts, it move the contact to marketing contact read more

Hi - so I have a small business with a business gmail like info@businessname.com ... When a user fills a form, my website sends this from from info@businessname.com to info@businessname.com .... And I just realized these emails never show read more

Hi all, We have Sales Hub Enterprise and use some Custom Objects. In my Sales Email Templates, I wish to customize Personalization Tokens with data from these Custom Objects. However, no Custom Objects as Personalization Tokens data source a read more

Currently our onboarding partner + hubspot help do not quite understand or know how to implement what we need. We're currently on-boarding with hubspot and running into a few issues. Our company use a centralised inbox for ALL inbound and outbo read more

I'm at my wits end with this editor. Anyone else? -If you highlight the text and change the fonts, it doesn't change, if you highlight the whole thing and tell it to make everything one font and one size, it only changes a few portions. -I read more

Hey HubSpot Community! My organization is currently working through a process in which we would like to orgranize/group our departments based on teams. Within this effort, we would like to keep each department seperate from each other when it c read more

I cannot connect from Hubspot to my paid Google Workspace Gmail anymore. This was connected for few years. Now, it is disconnected for 3 days. I try to reconnect, but I receive this error message. GmailSubscriptionError{type=INITIAL_WATCH, read more