Sales Email

Filter by
  • All labels
  • Academy
  • Admin
  • ads
  • AMA
  • Analytics Tools
  • Announcement
  • Announcement
  • Best Practices
  • Billing
  • Blog
  • Calendar
  • Calling
  • Campaigns
  • Chat
  • Companies
  • Connected Email
  • Contacts
  • Conversations
  • CRM
  • CTAs
  • Custom Objects
  • Dashboards
  • Deals
  • Developer
  • Documents
  • Email Deliverability
  • Enterprise
  • Feedback Surveys
  • File Manager
  • Forms
  • Free
  • GDPR
  • Getting Started
  • How-To
  • Integrations
  • Knowledge Base
  • Landing Pages
  • Lists
  • Marketing
  • Marketing Email
  • marketplace
  • Meetings
  • Mobile App
  • Notifications
  • Payments
  • Playbooks
  • Professional
  • Quick Tutorial
  • Reports
  • Sales
  • SEO
  • Sequences
  • Service
  • Settings
  • SNA
  • Snippets
  • Social Tools
  • Starter
  • Tasks
  • Templates
  • Tickets
  • TOS
  • video
  • Webinar
  • Website Pages
  • Workaround
  • Workflows
Sort by
Most Recent
  • Most Recent
  • Most Upvoted
State
All
  • All
  • Solved
  • Unsolved
  • No Replies Yet
Solved
KMichel3 on January 07, 2026
Not sure if anyone else saw the beta for Historical Email Imports into HubSpot that was relseased about a month or two ago. It seems to have now been retracted and I can't find it anywhere. Does anyone know of a potential relsease date? Than read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
January 07, 2026 09:14
Hi @KMichel3 , Betas are sometimes being made unavailable again if the solution isn't quite ready yet - this is happening occasionally. Typica...read more
RegSchanzenbach on November 26, 2025
Hi everyone, I need some help with a display name issue. I have two inboxes connected to HubSpot, and my sequences send using the name Katrina , which is correct. But when I reply to those emails, the reply header shows my personal name Regi read more
Community Manager
December 02, 2025 06:42
Hi @RegSchanzenbach and thanks for the clarification! I understand that you'd like to edit the sender name on individual emails, using your conn...read more
Crystal_Hopper on September 25, 2025
In a Message Template, when I call in the Sender's Phone Number as a token, how can I also make it clickable to launch a dialer so it can dial the sender back directly? This is for a call center environment and there are many reps so read more
0 upvote
1 Reply
Community Manager
September 25, 2025 18:26
Hi @Crystal_Hopper , Thank you for posting to the Community! I'd like to tag in some of our Top Contributors to see if they have any advice on t...read more
Solved
CGibson23 on September 24, 2025
I want to set-up two additional inboxes to optimize our sequences activitiy. I have created two new MS Outlook accounts and connected them to my main email dashboard. I could create two new additional Hubspot users and log into each one to manag read more
0 upvote
1 Reply
Accepted solution
Recognized Expert
September 24, 2025 07:58
Hi @CGibson23 Just so we are clear on what you are talking about, can you please clarify the following and include a few full screen screens...read more
Solved
WHassan6 on August 28, 2025
Currently, I do not have access to send emails or make calls to our contacts. While I am able to take notes, I would like to request the necessary permissions or tools that would enable me to send emails and initiate calls as required for my role. read more
0 upvote
9 Replies
Accepted solution
Hall of Famer | Partner
August 29, 2025 06:37
@WHassan6 please have them share a screenshot of your permissions with you so that you can post it in this thread – I can confirm if it's correct. ...read more
Solved
KMcDonald7 on August 28, 2025
When I add my meeting link to an email it is always in the wrong font. I have Tahoma set in my user defaults to Tahoma 12. This happens when I use Outlook to send my email. Anybody know how to fix it besides always sending my emails through HubSp read more
Accepted solution
Contributor
August 29, 2025 08:17
I’ve seen this happen too. It’s usually not HubSpot but Outlook overriding the style. A couple of things that help: Make sure your Outlook defa...read more
Solved
TedLucidi on August 05, 2025
In the activities area, when reviewing sent emails, it is possible to see the number of times that the email was opened and times that the opens occurred. Is it possible to determine WHO opened the email.
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
August 05, 2025 13:05
Hi @TedLucidi , No. This has to do with how sales email tracking works: https://knowledge.hubspot.com/connected-email/understand-hubspot-sale...read more
Solved
AReyes22 on July 28, 2025
Hello! I understand that HubSpot will log emails when a recipient/sender is associated with the domain of a company, but what about when we discuss a company/contact internally? How can we make sure that those emails are logged under a contact/c read more
0 upvote
2 Replies
Accepted solution
Contributor | Elite Partner
August 15, 2025 11:40
I would use the notes (or logged activity) feature and track any internal convos in there instead. I feel that the dummy contact would create confusi...read more
Solved
HWegner1 on July 16, 2025
Hi everyone, I am wondering how I can attach files to an E-Mail, esp. from the attachment-card on the right hand side in a contacts view. The case is as follows: Our colleagues are preparing documents which the customer should receive via E read more
Accepted solution
July 16, 2025 07:22
Hi @HWegner1 , You're exactly right in what you've observed, as of now, HubSpot does not support directly attaching files from the "Attachments" ...read more
Solved
ITCCC on July 08, 2025
¡Saludos cordiales! Tenemos un problema y es el siguiente: nuestro Dominio para enviar correos desde Hubspot es cursosccc.com; al enviar correos desde Hubspot, autorizados por nuestro Dominio (DKIM, DMAR, SPF, etc: verificado), a outlook y hotma read more
0 upvote
1 Reply
Accepted solution
Top Contributor | Platinum Partner
July 08, 2025 21:19
¡Hola @ITCCC ! Encontre un caso similar en la comunidad, de un usuario que paso por lo mismo que tu, te comparto enlace para que veas la sol...read more
Solved
CAI6 on July 07, 2025
Hi HubSpot Community, I’m experiencing issues with sending emails from my connected inbox in HubSpot. Although the email address is linked correctly, messages aren’t being delivered – they’re either rejected or end up caught in spam filters. read more
Accepted solution
Top Contributor | Platinum Partner
July 08, 2025 06:50
Hey @CAI6 , If you’re just trying to reach out 1:1, use HubSpot to store contact info and track activity. Keep HubSpot connected to log emails ...read more
Solved
AMalek8 on June 21, 2025
We want to be able to automatically populate the team's emails with a standard email signature that dynamically inserts sales rep information. The HS tokens that work are {{ user.phoneNumber }}, and {{ user.firstName }} but we also created custom to read more
0 upvote
6 Replies
Accepted solution
Participant
June 22, 2025 01:30
Hi @karstenkoehler - accessing custom email tokens is through userToken not user. I did your method by selecting from the dropdown then switched ov...read more
cancel
Showing results for 
Search instead for 
Did you mean: 

Looking to start a conversation or ask a question?

Create a post

Sign up for the Community Newsletter

Receive Community updates and events in your inbox every Monday morning.