Hi We are using Hubpsot Chrome Extension for easily tracking emails sent through online Gmail – which works great. But, for most of of sales personal, they use Outlook Mail Client (still only connected to their Gmail account), and we can't s read more
Hi Crystal Thanks for reaching back – the reason is a bit more complex, as we have a few email accounts that are not hosted in Google – so they u...read more
Unfortunately, SMTP is not supported outside of connected Google or Outlook email accounts. In speaking with your Tech Team twice, they said there is no timeline on supporting a secondary domain such as SparkPost for direct email/senquence email sen read more
In speaking with your Tech Team twice, they said there is no timeline on supporting a secondary domain such as SparkPost for direct email/senquence e...read more
I'm looking for a way to associate a conversation/email with a deal or with another contact or company from the inbox. Use Case: I have a vendor who creates deliverables for multiple clients and deals. We have different email threads/conversations r read more
Hi @CMAA ! One of the easiest ways to achieve this is by creating a deal directly from the conversation inbox as soon as the message is received....read more
I am the Super Admin on my team, and can't figure out how to remove an incorrect or defunct email alias from a user or how to limit which emails the CRM auto-logs. The users with email aliases are experiencing issues where ALL outgoing emails with read more
We have outlook integration, and we want to automate based on emails sent directly to customers and prospects from outlook but tracked through the Hubspot Sales extension. Here’s the Hubspot Workflow we want to create. Email Sent to Cont read more
Hi there, I am here to ask about the issue that we are facing while sending mails to our costumer as well the internal mails within the company, please let us know how to get this issue resolved. Thank you! Regards, Team Serviqo Group
+1 for the screenshots and details from @BérangèreL here, @Serviqo . What internal email provider do you use (Outlook, Gmail?) and are you getting...read more
Hi. when using "Other mail account" as team address (via forwarding) and option "custom from address" we have huge problem with gmail addresses. Because Gmail ignores reply-to address and send customer's reply to something like support= domainname. read more
We are having the same issue, logged it last year with the techincal team and no resolution. Our only way to contact Gmail adresses is to do so dire...read more
Hi all — I'm still new to HubSpot and want to understand how to set up my email client to log all email to/from a HubSpot Contact. I'm aware of bcc:ing HS using the bcc email for email logging — is there any other way to do this using my e read more
Hi @neilredding ,
If you can get your email client to auto-bcc all outgoing emails, that would work, correct. If not, you would have to do it ...read more
I was fairly sure there were some discussions on the automatic association of activities and emails to the latest 5 deals of a company. I thought it was possible to suppress this behavior (which creates a lot of noise on our timelines) but I can't f read more
@PAtlan wrote:
and emails are not available in the drop down of activity types.
I'm not sure what you're referring to here exactly. Are you...read more
https://community.hubspot.com/t5/HubSpot-Ideas/Import-Historical-Emails/idi-p/283938 As per the article here, is there any way to log multiple emails to HubSpot in Gmail, as opposed to having to do it individually each time
Hi all! I'm relatively new to Hubspot and I'm trying to get a better handle on managing my email. I often hit my 1000 email limit before I even start my workday due to scheduled sequence emails being sent. Couple questions: A) Is there read more
Hey @mxmike21 ! If you haven't already, I recommend familiarizing yourself with the details outlined in the sending limits for connected email K...read more