Hi, Our company has a use case of sending transactional emails and would like to know is there are any limitations on the number of emails that can be sent in a day or a month or if any other such limitations that applies internally or externally.

Hi all, I've run into some issues with a client splitting hairs over a partially completed sequence, and the advice my leadership gave me was to find some benchmarks on cold email to provide. The problem is, when I search "cold email benchm read more

My emails used to connect to my hubspot but it stopped happening. How do I fix that so emails connect to my contacts in the CRM? thanks

How can I re-enable the "Track" option for my emails in HubSpot, which is currently unavailable due to GDPR tools being enabled on my account? This issue started in the past week, and I now have to manually click on the "Log my emails to HubSpot" op read more

If using a Gmail account linked to Hubspot within Superhuman, will Hubspot automatically insert the BCC email tracking, or would I need to insert it manually? If I need to insert it manually, does that email tracking BCC work throughout the email ch read more

How to exclude specific emails or domains from tracking? It is easily done for not-logging but the emails which are in "do not log" list are still tracked. Thanks

Dear HubSpot Support Team, I hope this message finds you well. I am writing to report an issue that we belice is caused by the HubSpot plugin on our WordPress website. The problem pertains to the modification of the URL for the logo in emai read more

Hi there. I stopped my sales starter plan and now I want to delete some of my templates which were in the sequences. I'm not able to delete them as the error I'm getting is that I need to delete the templates from the Sequence first, which read more

Hello Community, My first post question and I wanted to know that since Jun 18 last month, I am not seeing any new emails being received in my Hubspot email. I am able to send emails, receive tracking for opened emails, and also the inbox i read more

Emails I've sent to the Forwarding Address have never bounced back or returned an error, they just vanish enroute, never arriving to HubSpot. The BCC address has always worked 100% . The "Team" email I connected auto-creates Support Tickets when read more

Good morning, We've just discovered that for the past two months, the forwarding address for our Hubspot inbox has not been working. All messages sent to our forwarding address receive a bounceback that says "554 5.5.2 No valid recipients." read more

I initiated the process to connect my Exchange Online account (MS 365). The process show up the list of authorizations (acces emails accounts and calendars etc.) and specify that the authorization will be granted for all the accounts of the organiz read more