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GlenMichaelsen on April 25, 2025
Hi We are using Hubpsot Chrome Extension for easily tracking emails sent through online Gmail – which works great. But, for most of of sales personal, they use Outlook Mail Client (still only connected to their Gmail account), and we can't s read more
1 upvote
3 Replies
Participant
April 30, 2025 05:05
Hi Crystal Thanks for reaching back – the reason is a bit more complex, as we have a few email accounts that are not hosted in Google – so they u...read more
Solved
CLewis243 on April 22, 2025
Unfortunately, SMTP is not supported outside of connected Google or Outlook email accounts. In speaking with your Tech Team twice, they said there is no timeline on supporting a secondary domain such as SparkPost for direct email/senquence email sen read more
0 upvote
2 Replies
Accepted solution
Contributor
April 22, 2025 16:41
In speaking with your Tech Team twice, they said there is no timeline on supporting a secondary domain such as SparkPost for direct email/senquence e...read more
Solved
CMAA on April 05, 2025
I'm looking for a way to associate a conversation/email with a deal or with another contact or company from the inbox. Use Case: I have a vendor who creates deliverables for multiple clients and deals. We have different email threads/conversations r read more
Accepted solution
Top Contributor | Platinum Partner
April 05, 2025 16:23
Hi @CMAA ! One of the easiest ways to achieve this is by creating a deal directly from the conversation inbox as soon as the message is received....read more
Solved
AidanF on March 07, 2025
I am the Super Admin on my team, and can't figure out how to remove an incorrect or defunct email alias from a user or how to limit which emails the CRM auto-logs. The users with email aliases are experiencing issues where ALL outgoing emails with read more
Accepted solution
Participant | Gold Partner
March 07, 2025 17:48
If you want to remove a Connected Inbox that is using an alias, then you'd go to: Settings > Account Management > Users & Teams Cli...read more
Solved
JBracken8 on February 20, 2025
We have outlook integration, and we want to automate based on emails sent directly to customers and prospects from outlook but tracked through the Hubspot Sales extension. Here’s the Hubspot Workflow we want to create. Email Sent to Cont read more
Accepted solution
Hall of Famer | Partner
February 20, 2025 23:57
Hi @JBracken8 , HubSpot has a dedicated tool for this, sequences: https://knowledge.hubspot.com/sequences/create-and-edit-sequences In...read more
Serviqo on February 19, 2025
Hi there, I am here to ask about the issue that we are facing while sending mails to our costumer as well the internal mails within the company, please let us know how to get this issue resolved. Thank you! Regards, Team Serviqo Group
0 upvote
4 Replies
Most Valuable Member | Diamond Partner
March 20, 2025 08:52
+1 for the screenshots and details from @BérangèreL here, @Serviqo . What internal email provider do you use (Outlook, Gmail?) and are you getting...read more
DSr0 on February 17, 2025
Hi. when using "Other mail account" as team address (via forwarding) and option "custom from address" we have huge problem with gmail addresses. Because Gmail ignores reply-to address and send customer's reply to something like support= domainname. read more
0 upvote
3 Replies
Participant
March 23, 2025 22:48
We are having the same issue, logged it last year with the techincal team and no resolution. Our only way to contact Gmail adresses is to do so dire...read more
Solved
neilredding on February 06, 2025
Hi all — I'm still new to HubSpot and want to understand how to set up my email client to log all email to/from a HubSpot Contact. I'm aware of bcc:ing HS using the bcc email for email logging — is there any other way to do this using my e read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
February 07, 2025 00:21
Hi @neilredding , If you can get your email client to auto-bcc all outgoing emails, that would work, correct. If not, you would have to do it ...read more
Solved
PAtlan on January 24, 2025
I was fairly sure there were some discussions on the automatic association of activities and emails to the latest 5 deals of a company. I thought it was possible to suppress this behavior (which creates a lot of noise on our timelines) but I can't f read more
0 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
January 24, 2025 09:48
@PAtlan wrote: and emails are not available in the drop down of activity types. I'm not sure what you're referring to here exactly. Are you...read more
Solved
Zd21d on January 13, 2025
https://community.hubspot.com/t5/HubSpot-Ideas/Import-Historical-Emails/idi-p/283938 As per the article here, is there any way to log multiple emails to HubSpot in Gmail, as opposed to having to do it individually each time
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
February 21, 2025 16:39
Hi @Zd21d , Threads is a popular integration for that: https://ecosystem.hubspot.com/marketplace/apps/threads Best regards
Solved
Isobel on January 08, 2025
My company moved from Outlook to Gmail. If my email address has't changed , then what do I need to change for my email and calendar meeting settings?
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
January 08, 2025 12:52
Hi @Isobel , You probably need to reconnect your email and calendar: https://knowledge.hubspot.com/connected-email/connect-your-inbox-t...read more
mxmike21 on January 02, 2025
Hi all! I'm relatively new to Hubspot and I'm trying to get a better handle on managing my email. I often hit my 1000 email limit before I even start my workday due to scheduled sequence emails being sent. Couple questions: A) Is there read more
0 upvote
1 Reply
Community Manager
January 02, 2025 18:17
Hey @mxmike21 ! If you haven't already, I recommend familiarizing yourself with the details outlined in the sending limits for connected email K...read more
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