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JBosco1 on November 22, 2022
Has anyone had a problem with emails coming in overnight not being uploaded into hubspot? If I receive an email overnight, it will not automatically pull into my hubspot account when I open outlook in the morning. The only work around I have found i read more
0 upvote
1 Reply
Community Manager
November 23, 2022 00:28
Hi @JBosco1 Thank you for reaching out! This does look strange - I would recommend connecting with HubSpot Technical Support , as Support ...read more
ALC7 on September 09, 2022
Hello, I have a mac running HubSpot as an open tab in the Google Chrome Browser. I also have the HubSpot Sales extension installed in Chrome, extension enabled, and the "Chrome alerts" toggled on as well. Whenever I send an email from Gmail read more
0 upvote
3 Replies
Community Manager
September 15, 2022 13:29
Hi @ALC7 , Thanks for the screenshot regarding the notification limit! This is very helpful to understand why you aren't receiving notificatio...read more
Solved
KJohal on August 23, 2022
I know we can forward the email in Hubspot but I am unable to find any option to do the email forwarding automatically instead of doing it manually. Is automatic email forwarding feature availiable in Hubspot??
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
August 23, 2022 09:59
Hi @KJohal , Any email coming into HubSpot came from another inbox before landing in HubSpot. I'd recommend setting up the forwarding at the s...read more
hroberts on July 18, 2022
What is it? Microsoft is deprecating Basic Authentication for Exchange Online in October 2022 and requiring Modern Authentication . HubSpot’s Exchange integration uses Basic Authentication. However, our integration is desig read more
Community Manager
November 11, 2022 10:12
Hi @SRigamonti , thank you for reaching out to the Community. We're not seeing an increase in error reports from other customers. Have you already...read more
Solved
GSylvester on June 09, 2022
Is there a way to create a workflow notification if an email has not been replied to within x number of days? There is an assumption that the email address (contact) already exists in Hubspot. This is for one on one emails not marketing emails. Than read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
June 09, 2022 22:16
Hi @GSylvester , You could enroll contacts in your workflow when Recent sales email replied date is after Last contacted . This has to happ...read more
hroberts on May 10, 2022
What is it? As you may have heard, Microsoft is decommissioning the Outlook REST API in November 2022. This is the API we have historically used for our Outlook email integration . In preparation for this change, we at HubSpot have bee read more
Community Manager
September 16, 2022 09:53
Thanks for sharing this update with the Community, @hroberts !
VTrub on April 19, 2022
Hi, I'm new to Hubspot and trying to connect my personal email. But I have not common situation, because: for incoming mail I use my own mail server - mail.mydomain.com for outgoing emails I use mydomain.com Gmail Workspace account, so I'm us read more
Member
April 20, 2022 13:47
Hi @kvonloesecke Thanks for answering. Yes, it seems everything meets the requirements. During some chat with support they told me such interes...read more
Solved
JLangley on March 23, 2022
We have an Outlook integration which works fine in the office. But, we have a sales team on the road who are using Hubspot on mobile / ipad apps and they use Mail for their emails. Is there anyway to get the 2 apps to sync, at the moment our best so read more
Accepted Solution
Recognized Expert | Diamond Partner
April 07, 2022 20:31
Hi @JLangley , Currently, the only possible way for the phone is to do the HubSpot address BCC. There's no other option currently not ...read more
Solved
MandyL on February 14, 2022
It would be helpful to have a way that one account holder can send an email from another account holder without having to log into that person's account. For example, I would like my administrative assistant to send 1:1 emails on my behalf but appea read more
2 upvotes
2 Replies
Accepted Solution
Hall of Famer | Partner
February 14, 2022 10:18
Hi @MandyL , This is currently not possible but other users have requested similar use cases in the HubSpot Ideas section of the community: S...read more
Solved
CHaupt on February 09, 2022
Hi everybody! I already connected my email-address to Hubspot (viaO365) and emails sent from Hubspot are collected in my Outlook Box as well as emails from outlook can be find at the contact record in Hubspot. My question is: When the r read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
February 09, 2022 02:31
Hi @CHaupt , There isn't a personal inbox in HubSpot. (This has confused many other users before you.) The emails that you send and thei...read more
NGallarati on February 02, 2022
Dear all, I'm a new HubSpot user. I'm trying to integrate it into my existing setup. I have a personal Gmail account where I receive work emails from external accounts through POP3. I also have a work email alias, so I can send work emails straight read more
0 upvote
1 Reply
HubSpot Moderator
February 03, 2022 11:28
Hi @NGallarati , Thank you for reaching out to us! At this time you would not be able to disable the Gmail receiving while leaving the sendi...read more
Solved
Peque on December 30, 2021
When writting emails from Gmail, all drafts are being logged as sent into the CRM. Each change I make to a draft email gets logged as a new entry in the CRM. That means I can easily get 20 draft emails logged before I actually send it, polluting read more
0 upvote
7 Replies
Accepted Solution
Participant
January 07, 2022 07:27
Thanks for your reply @TiphaineCuisset , It seems this has been fixed in the last couple of days, since I am no longer able to reproduce it. ...read more
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