Currently our onboarding partner + hubspot help do not quite understand or know how to implement what we need. We're currently on-boarding with hubspot and running into a few issues. Our company use a centralised inbox for ALL inbound and outbo read more
Hi @CH3041 , Thank you for the detailed message. Is your team completely against using the conversations inbox? That will give you much better v...read more
I'm at my wits end with this editor. Anyone else? -If you highlight the text and change the fonts, it doesn't change, if you highlight the whole thing and tell it to make everything one font and one size, it only changes a few portions. -I read more
@DSurman great that you found an existing idea, bummer that it's already existed so long and hasn't gained much traction.
I've upvoted and ad...read more
Hey HubSpot Community! My organization is currently working through a process in which we would like to orgranize/group our departments based on teams. Within this effort, we would like to keep each department seperate from each other when it c read more
Hi @JHassen ,
There is a beta for this, which allows you to specify email access as part of the users permissions: https://knowledge.hubspot....read more
I cannot connect from Hubspot to my paid Google Workspace Gmail anymore. This was connected for few years. Now, it is disconnected for 3 days. I try to reconnect, but I receive this error message. GmailSubscriptionError{type=INITIAL_WATCH, read more
Hi @viteku , Unfortunaltey it looks like you have exceeded one of the rate limits for the Gmail API. This is probably because you have sent too man...read more
We use both the marketing hub and sales hub at our company. I know on the Marketing Hub side for launching email campaigns, it's best practice to connect an email sending domain, but for the Sales Hub side, do you need to connect an email sending do read more
when we are sending emails how to i make sure that email ends up linked to the related deal? i am emailing a customer and the deal for that customer is added before sending. within the email i am CC'ing my collegues in and this is what i thi read more
@00jamesmac Got it! If you are using Gmail or outlook with the hubspot exntensio, you can adjust your settings on the HubSpot extension to disa...read more
HI I have another super admin set up in my account. She will be sending emails out on my behalf. When she went to do the first email, it asked her to connect inbox. Does that mean she will connect to my inbox and have access to my email inbox on read more
Hey @THenson6
Each user can connect the personal email to send 1-to-1 emails from records. So she wont be able to use your email.
For the gene...read more
Hello, I am sending invoice emails directly from NetSuite (From address is system@sent-via.netsuite.com ) and I would like these emails to be automatically logged against the recipients' Contact records in our HubSpot account. I'm bcc'ing 99 read more
Hubspot was working great! Then I decided to "try the new Outlook" firstly hubspot did not work there and secondly I did not like the new outlook, so I reviered to the old desktop version. But Hubspot did not come back :-(. The SalesTool was there read more
Hi @TM-NI ,
Correct. When I say "Outlook Desktop," I am referring to a desktop application that sends and receives email using SMTP/POP as o...read more
There used to be icons that would appear if another team member was viewing the same email as you. As of yesterday, it no longer appears on Chrome or Firefox browsers.
Hi @CTower I haven't been able to verify that this change is intentional, I'm not experiencing the same issue - have you tried clearing your browse...read more
Hello folks. So, we are new Hubspot users... There are two of us in the team. We have set up hubspot accounts using our individual user@ email accounts. We have imported our contacts and companies to Hubspot. We have integrated MS365 (entire or read more
Hi @joseph-ks , Thank you for asking the Community! I'm sorry to hear about your experience regarding this. I would like to apologize for the f...read more
So i like to see the mail conversations i have with my current contacts in the crm. So i would like to connect my email so i can sent mails from hubspot and see the reply's in hubspot. But when i enable this function hubspot will import every email read more
Hi @SRaaijmakers ,
This is unfortunately not possible at this stage. However, other users have requested this before: https://community.hubsp...read more