We use a list of templates to communicate with our users. I'd like the standard reply-to address to be different from the agents' addresses. How can I set this up?

Emails I've sent to the Forwarding Address have never bounced back or returned an error, they just vanish enroute, never arriving to HubSpot. The BCC address has always worked 100% . The "Team" email I connected auto-creates Support Tickets when read more

I built a email template with a personalization token of a custom property from the company record. When I use the email template from the customer object the property populates as expected. When I use the same email template, but sending it from read more

Good morning, We've just discovered that for the past two months, the forwarding address for our Hubspot inbox has not been working. All messages sent to our forwarding address receive a bounceback that says "554 5.5.2 No valid recipients." read more

I recently saw a related post of others having this issue. I was at my wits end helping customers solve this. As a Gmail & Mac user, dealing with MS and PC is a middle circle of the inferno. There is a NEW way you have to pin the app in O read more

I have been using Hubspot to send and track emails for almost a year now. All of a sudden last week, HubSpot stopped allowing me to manually delete the "Powered by HubSpot" from the email footer. I'm pretty sure its a bug/personal issue for my HS. D read more

Hi HubSpot Comunity, I've reached both HubSpot send limit and Sequence limit. I just wanted some clarity on individual emails. I get notified that the email has failed to be delivered, I just wondered if that same email will be sent at a later tim read more

Hi, I'm doing outbound sales and I would like to know how my emails are performing. It is not email marketing, it's personalized emails to people that I already talked to. I need to know these metrics by period of time (day, week, etc): Emai read more

Hi, I would like to send a sales email to all companies, but I only want to send to the main contact on each company - currently the list I've made has over 2,500 contacts as it has many from the same company! Is this possible?

I'm at my wits end with this editor. Anyone else? -If you highlight the text and change the fonts, it doesn't change, if you highlight the whole thing and tell it to make everything one font and one size, it only changes a few portions. -I read more

We are using the free software, conversations inbox, which works really well for us, just a small team so we have a number of email accounts with incoming emails directed to the inbox. However for some reason any replies that we make to incoming read more

A lot of users use dark mode in their email or phone, so what happens when I use my email signature made by Hubspot Free Email Signature Template, some of the symbols disappear and my logo is hard to see (because it must also be for bright mode too) read more