Sales Email

I want to understand how the bcc email should be working. I was told that when I bcc an email I am sending out to a contact it should automatically created the company on hubspot AND associate to the company (with the same domain name). And the ema read more

I'm having an issue with HubSpot’s BCC and forwarding functionality not working for one of my team members, and I'm hoping someone can help clarify what’s going on. Here’s what I’ve confirmed: My teammate’s email address is correct and verif read more

I have one email that auto-logged an activity called "email reply from contact". We've had tons of email replys that are logged/tracking on the contact, however there is only this one lone email that actually auto-created an activity in. I don't read more

we are stuck on an old signature, does not seem to rcongnise any new attempts to update it, any suggestions much appreciated thx

Happy New Year to all! A small problem. When I personalize a snippet for use in 1 to 1 email, in the resulting email, the font for the personalized "fields" appears slightly lighter in color (more gray than black). The personalized email doe read more

Hi, so a sales man created a deal and assigned it to me to send an offer to the client. I sent the e mail to the client via hubspot. The sales man couldnt see that, when he entered his hubspot. Both we could see all the notes,comments, attachements read more

Hi I've tried to look at the other threads but there don't seem to be any definite solutions. Three of us are using Hubspot in our small company. For two of us, the emails are being logged when sent through Outlook. The other colleague's read more

We use a list of templates to communicate with our users. I'd like the standard reply-to address to be different from the agents' addresses. How can I set this up?

Emails I've sent to the Forwarding Address have never bounced back or returned an error, they just vanish enroute, never arriving to HubSpot. The BCC address has always worked 100% . The "Team" email I connected auto-creates Support Tickets when read more

I built a email template with a personalization token of a custom property from the company record. When I use the email template from the customer object the property populates as expected. When I use the same email template, but sending it from read more

Good morning, We've just discovered that for the past two months, the forwarding address for our Hubspot inbox has not been working. All messages sent to our forwarding address receive a bounceback that says "554 5.5.2 No valid recipients." read more

I recently saw a related post of others having this issue. I was at my wits end helping customers solve this. As a Gmail & Mac user, dealing with MS and PC is a middle circle of the inferno. There is a NEW way you have to pin the app in O read more