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Solved
galvanA81 on September 26, 2025
Hello all, Currently we have activated the "Unsubscribe link" option for one-to-one emails that are sent from the CRM tool. In addition to this we would also like to add a second link to that is included in every one-to-one email sent. This link read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
September 26, 2025 06:39
Hi @galvanA81 , As far as I know, there is no dedicated setting for this. You would have to include the data privacy link through signatures: ...read more
Solved
HWegner1 on July 16, 2025
Hi everyone, I am wondering how I can attach files to an E-Mail, esp. from the attachment-card on the right hand side in a contacts view. The case is as follows: Our colleagues are preparing documents which the customer should receive via E read more
Accepted solution
Guide | Gold Partner
July 16, 2025 07:22
Hi @HWegner1 , You're exactly right in what you've observed, as of now, HubSpot does not support directly attaching files from the "Attachments" ...read more
Solved
TLarson3 on June 16, 2025
Hi there everyone, Quick question for you all. In my sales emails, I want to include a link to the email subscription page for a record. How is this done? When I do this in marketing mails it's a dynamic URL that is selected via this opti read more
Accepted solution
Hall of Famer | Partner
June 16, 2025 13:00
Hi @TLarson3 , As far as I know, these links cannot be generated for sales emails. The knowledge base article explicitly refers to marketing e...read more
Solved
SKroll on May 21, 2025
Hallo liebe Community, ich brauche dringend Hilfe, denn ich komme einfach nicht weiter, so sehr ich mich auch bemühe. Ich habe mein Outlook 365 erfolgreich mit Hubsport verknüpft, doch leider landet keine einzige Email im Posteingang. Ich sehe die read more
0 upvote
3 Replies
Accepted solution
Recognized Expert
May 21, 2025 09:49
Hi @SKroll Zusätzlich zu @karstenkoehler 's wichtigen Punkten, hätte ich noch folgende klärenden Fragen: wenn du sagst " doch leider la...read more
Solved
Helli on January 18, 2025
For logged emails, the associations (contacts, companies, deals, ...) should be selected at the top. Emails can often be long and you have to scroll down the entire email to view or enter the associations. The logged email also lacks the comment read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
January 18, 2025 05:13
Hi @Helli , The best place for these kinds of requests is the HubSpot Ideas section of the community: https://community.hubspot.com/t5/HubSpo...read more
Solved
RoelofR on October 23, 2024
I had/have a signature that is mostly text with some links, where I also like to center a few lines of the text. It works solidly in Outlook, I have it setup in Hubspot in the signature. In the signature editor, it shows up perfectly in the preview. read more
0 upvote
2 Replies
Accepted solution
Top Contributor | Gold Partner
October 23, 2024 05:44
Hi @RoelofR , Did you create your signature using HubSpot's email signature generator? <center> tag has long been depreciated. If you'...read more
Solved
HDI24 on August 28, 2024
Hey folks! If I switch off "Allow all users to track emails and see recipient opens," will it still preserve any historical data? Just want to confirm. So if/when anyone changes their mind the only data lost is from the period it was d read more
0 upvote
1 Reply
Accepted solution
Member
August 28, 2024 09:19
No worries, Hdanirwin1! Turning off tracking won't affect past data. If you're concerned about privacy, you could also explore individual tracking pe...read more
MScaramastra on June 12, 2024
I recently saw a related post of others having this issue. I was at my wits end helping customers solve this. As a Gmail & Mac user, dealing with MS and PC is a middle circle of the inferno. There is a NEW way you have to pin the app in O read more
Contributor
June 12, 2024 11:04
Solved
BHopper8 on January 25, 2024
Hi! I'm just starting to use Sequences for B2B sales. I will be using links in my emails and I want to know what the best way to track these links are. Typically when done individually, I create a unique link with the prospects email address. Howeve read more
Accepted solution
HubSpot Employee
January 25, 2024 19:21
@BHopper8 are the links your sending for sales documents? It sounds like it since you said you're using your email address. If it's a docume...read more
Solved
ccjia068 on May 16, 2023
Hello! I recently read HubSpot's article on avoiding being flagged as spam in sales emails, and I was wondering how strictly the filter looks at keywords. The startup that I work at often uses phrases like "work from home", which was listed as read more
0 upvote
1 Reply
Accepted solution
Thought Leader | Platinum Partner
May 17, 2023 06:20
Hey @ccjia068 In general keywords alone won't cause your emails to go through a spam filter. They can add to the "spamminess" of an email but are n...read more
Solved
ccjia068 on May 15, 2023
Hello! I work for a small startup and we send semi-personalized emails for sales outreach. I've read that sending too many emails per day can result in lowered sender reputation and increase the chance that the emails are marked as spam. I read more
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
May 15, 2023 09:27
Hi @ccjia068 , It's not so much the volume, it's the ratio of volume and positive interactions (opens, clicks, replies) and negative interacti...read more
Solved
EBruyns4 on May 11, 2023
Currently I am putting together a call heavy sequence which includes 3 emails. I have already written the first to emails, but would like to change the third email next week as it is still in draft. I have experience using Yesware and it is sup read more
1 upvote
12 Replies
Accepted solution
Hall of Famer | Partner
May 11, 2023 07:17
Hi @EBruyns4 , For me, the updated template does not reflect in a previously scheduled email. While it might update within the sequence ...read more
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