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Sales Email

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Solved

Carmel97 on April 30, 2025

Our sales representative is unable to log into his HubSpot account, and no code has been sent to his email. His email address is {email redacted}

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0 upvote

2 Replies

Accepted solution

RSmith0808

Participant

April 30, 2025 11:05

Make sure they're checking their spam and promotions or if in Outlook their Other folders. We had reps with the same issue and turns out it just sent...read more

Solved

SWest8 on August 29, 2023

Setting up DKIM in Gmail for Sales Emails

How do I set up the DKIM for Sales emails from the Gmail connected inbox? They are being sent from Gmail with no DKIM or SPF. We have configured DKIM in Gmail, any emails sent from Gmail gets a proper DKIM/SPF setting, any Sales emails sent from hub read more

Reply Admin Email Deliverability

0 upvote

3 Replies

Accepted solution

Mike_Eastwood

Recognized Expert | Gold Partner

August 29, 2023 19:36

Hi @SWest8 DKIM and SPF apply to the entrie domain, so if you have the same domain name for the different email addresses then you're sorted...read more

Solved

JLangley on March 23, 2022

Using mail app to sync with Hubspot

We have an Outlook integration which works fine in the office. But, we have a sales team on the road who are using Hubspot on mobile / ipad apps and they use Mail for their emails. Is there anyway to get the 2 apps to sync, at the moment our best so read more

Reply Admin Connected Email Conversations Getting Started Integrations Knowledge Base Mobile App Sales Workaround

0 upvote

2 Replies

Accepted solution

himanshurauthan

Thought Leader | Elite Partner

April 07, 2022 23:31

Hi @JLangley , Currently, the only possible way for the phone is to do the HubSpot address BCC. There's no other option currently not ...read more

Solved

MarianaG on January 19, 2021

Send email on behalf of another team member

Hello community, Have any of you ever tried to send an email on behalf of another team member using HubSpot? Using templates and sequences is not possible to change the "from" so any email sent through HubSpot would always come from me. read more

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1 upvote

2 Replies

Accepted solution

karstenkoehler

Hall of Famer | Partner

January 20, 2021 01:40

Hi @MarianaG , As far as I know this is currently not possible – due to the connection with a personal inbox. You would effectively have acces...read more

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