Sales Email

BBaumgartner
Participant

Wrong Outlook Calendar connected

SOLVE

Hi everyone, 

 

I am new to HubSpot and just tried to connect my Outlook Calendar (Office 365) to my HubSpot profile. I have 3 different email accounts within outlook: (1) private, (2) university and (3) work. My goal is to connect the work calendar. Unfortunately, whenever I try to set it up, the wrong account – the university account – gets connected. Did anyone of you have had the same issue? 

 

PS: My Office 365 package stems from my university. May this be the (unsolvable) problem? 

Thanks in advance for any help! 

0 Upvotes
1 Accepted solution
DianaGomez
Solution
Community Manager
Community Manager

Wrong Outlook Calendar connected

SOLVE

Hi @BBaumgartner thank you for reaching out.

 

HubSpot automatically connects to the wrong email

 

If you see that HubSpot is automatically connecting to the wrong email address, make sure you haven't opted to stay signed into your Office 365 account.

To resolve this behavior:

  • Navigate to the Office 365 homepage.
  • In the top right, click your profile picture, then select Sign out.
  • After logging out, navigate back to your HubSpot email integration settings, then follow the steps to connect your Office 365 inbox or calendar to HubSpot.

 

Hope this helps, 

Diana


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2 Replies 2
BBaumgartner
Participant

Wrong Outlook Calendar connected

SOLVE

Hi Diana 

 

Thanks a lot for your help! Worked perfectly 👌

 

Best wishes, 

Basil 

DianaGomez
Solution
Community Manager
Community Manager

Wrong Outlook Calendar connected

SOLVE

Hi @BBaumgartner thank you for reaching out.

 

HubSpot automatically connects to the wrong email

 

If you see that HubSpot is automatically connecting to the wrong email address, make sure you haven't opted to stay signed into your Office 365 account.

To resolve this behavior:

  • Navigate to the Office 365 homepage.
  • In the top right, click your profile picture, then select Sign out.
  • After logging out, navigate back to your HubSpot email integration settings, then follow the steps to connect your Office 365 inbox or calendar to HubSpot.

 

Hope this helps, 

Diana


¿Sabías que la Comunidad está disponible en Español?
¡Participa hoy en conversaciones en el idioma de tu preferencia,cambiando el idioma en tus configuraciones!

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !