Workaround for email tracking in Outlook and Free CRM

Nouveau contributeur

Hello All,

Can someone help or share their thoughts at least.....


We have Free CRM, Marketing Basics and use Outlook. We have 5 users and a Shared Sales account. I would like to be able to track all emails into the company especially sales emails. Has anyone come across this before as i may need to tweak the settings or ever use an alias ( sales) to get the best tracking results.....

thoughts please.......



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1 Réponse
Conseiller de premier rang | Partenaire solutions Gold

Hi @lachlanmacdonal 


The HubSpot Conversations Tool is designed to fit your exact needs - no workaround required.


You can set up the shared inbox to track your sales emails.


Let me know how you get on.