Using shared Google Groups mail-adress
Oct 18, 2018 5:57 PM
I want to add every E-Mail that is sent to firstname.lastname@example.org (Shared Google Group) as a new lead to hubspot and assign it to a teammate afterwards. How can I accomplish this?
I tried creating a shared inbox with the email@example.com adress and added the adress to the Google Group, but E-Mails to firstname.lastname@example.org do not appear inside the inbox. Any ideas what I might be doing wrong? Or isn't it intended to work that way?
If I send an E-Mail directly to email@example.com the message appears in the inbox, but any assigned user can only answer with the hubspot mailadress. Is there any way to change that/workaround?
Thank you very much in advance!