Dec 22, 2017 3:17 PM
Thanks so much for providing those screenshots! I took a look on our backend and it does look like you email is successfully connected. Are you able to send an email through the CRM on a contact record, or does it prompt you to connect your inbox? Where in the tool are you when you receive that error message?
Dec 27, 2017 5:12 PM
I ended up downloading the Outlook integration first, and then I went back and connected the IMAP. I believe it is working correctly, but still plan on running some tests. Will let you know. Thank you!