Unable to activate sequence after connecting inbox
SOLVE
Hello,
Please I need assistance with getting my sequence to work as I am connected to Hubspot sales pro with the team email, I have connected my inbox and everything seems okay but I keep getting "connect your personal email" , I made sure none of my personal mails are connected as this is strictly for work.
Please can you suggest what I could do or what could like be the cause of this?
Have you maybe accidentally connected your PObia@klashia.com email address as a team address instead of a personal address? In that case, you would disconnect the email address and reconnect it as a personal inbox.
The distinction is not about private/business. HubSpot has different functionalities intended for shared (team) use and some that are only for personal use. Sequences can only be sent through an inbox that has explicitly been connected as a personal inbox. If it was connected as a shared team inbox, you'd remove the connection and reconnect it as a personal inbox:
Unable to activate sequence after connecting inbox
SOLVE
Kindly make this clearer, I have read the article multiple time and i'm still not getting it. My inbox is not connected to team inboxes but mine alone, but hubspot keeps saying I should connect to a personal email. Do you mean I can't connect my work/team email for example PObia@klashia.com but should only connect my personal email for example PObia@gmail.com, I need to know if i'm missing something because other team members are able to send sequences.
Please break this down to easiest way for me to understand how it works
Have you maybe accidentally connected your PObia@klashia.com email address as a team address instead of a personal address? In that case, you would disconnect the email address and reconnect it as a personal inbox.
The distinction is not about private/business. HubSpot has different functionalities intended for shared (team) use and some that are only for personal use. Sequences can only be sent through an inbox that has explicitly been connected as a personal inbox. If it was connected as a shared team inbox, you'd remove the connection and reconnect it as a personal inbox: