Tracking only certain contacts

[RG14]

Is there a way to manually select only certain contacts to track, then set them up so every communication with that specific contact is automaticaly tracked?

[karstenkoehler · Accepted solution]

Hi @RG14,

No, sales email tracking is either turned on entirely or turned off: https://knowledge.hubspot.com/connected-email/turn-off-one-to-one-email-tracking-or-attachment-loggi...

If you're using the sales extension (Office 365, Chrome), you can choose to not track an email on a per-email basis, see for example here: https://knowledge.hubspot.com/connected-email/track-and-log-emails-with-the-hubspot-sales-chrome-ext...

Best regards!