Tracking Deals with Zero Open Emails

[MMoreira5]

Hi! Is there a scalable way to see deals that have emails sent but zero opens?

[wpolliard · Accepted solution]

Hey MMoreira5! Depending on what you want to do with the data you can use lists or the custom reporting tool to achieve this. 

If you want to pull this data to trigger out emails, SMS, retargeting ads I would use lists. If you just want to see the data in real-time to coach your team a custom report would probably be better. 

Here's an example of the basic filtering criteria I would use:

Let me know if you have any additional questions!

[MMoreira5]

Thank you for helping out! Your solution worked 100%!