Sales Email

MaxUnlockedDigi
Member

Tracked Emails Not Working

As you can see here, I have ticked log and track.

 

image_2024-06-08_123022062.png

 

Howver, in the CRM you can see this message:

image_2024-06-08_123135853.png

 

When sent through the CRM they are tracked:

image_2024-06-08_123306213.png

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1 Reply 1
DSharma02
Contributor

Tracked Emails Not Working

Hi @MaxUnlockedDigi ,

Is this happening regulary or some times? Sometimes, there can be a delay in the tracking data coz of slow internet or network issues. If HubSpot is tracking the email then I guess its fine. If you are facing this issue regularly, then remove the extension, clear cache and re-install the extension. This might help!

Thanks!

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