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why I get an error when sending a message from hubspot, and when sending from almost directly, the letter is delivered?
Error :There was an issue sending your email. The recipients on this email thread previously bounced, marked this email as spam or has unsubscribed.
only on this email: luis@swifthomeoffer.us
1 Solução aceita
@AJovovich because HubSpot sends millions of emails through the system over thousands of customers, it's possible that in the HubSpot system, another sended sent to this client, causing a global bounce.
"Global bounce: a hard bounce for a permanent reason across three or more HubSpot accounts. Permanent bounces include unknown user and mailbox full. Global bounces are dropped from future emails across all HubSpot accounts."
So, even if you can send from your email provider, it's possible there's an error somewhere else. You should be able to work with HubSpot to solve this.
Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!
I use all tools available to help answer questions. This may include other Community posts, search engines, and generative AI search tools. But I always use my experience and my own brain to make it human.
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@AJovovich because HubSpot sends millions of emails through the system over thousands of customers, it's possible that in the HubSpot system, another sended sent to this client, causing a global bounce.
"Global bounce: a hard bounce for a permanent reason across three or more HubSpot accounts. Permanent bounces include unknown user and mailbox full. Global bounces are dropped from future emails across all HubSpot accounts."
So, even if you can send from your email provider, it's possible there's an error somewhere else. You should be able to work with HubSpot to solve this.
Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!
I use all tools available to help answer questions. This may include other Community posts, search engines, and generative AI search tools. But I always use my experience and my own brain to make it human.
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