There was an issue sending your email from CRM

[DCreativdesk]

Hi,

I have sent an email to several contact, but one is creating an issue.

I can't understand the type of issue as the email I have got back from the CRM simply states "There was an issue sending your email from the CRM".

Checked only and the knowledge base seems to point out to several issues creating these...but I found no place where to better log the issue.

Can you help?

D

[DCreativdesk · Accepted solution]

Dears,

problem fixed...It was an error in the email address of the recipient.

Thanks

[webdew]

Hi @DCreativdesk ,

Is this happeing with all your mails or just few?
If it's happening with few mails, then may be the emails addresses are not valid.
Can you please share a screen shot here to provide us more context.

Regards.

[PamCotton]

Hello @DCreativdesk, just wanted to confirm if this was the knowledge base here that you checked with more information? Are you able to send the email outside of HubSpot? 

The more information, screenshots, and details you can provide, the better I can advise on the next steps.

Thank you,

Pam