Sales Email

VDown
Member

The "From" in email is showing company name

Hi

 

In writing emails from HubSpot, it shows the company name in the "from" field instead of my personal name. How do I change this?  I already tried going to the edit options of the IMPA settings but I don't see where I can edit this.

 

TIA

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3 Replies 3
danmoyle
Recognized Expert | Elite Partner
Recognized Expert | Elite Partner

The "From" in email is showing company name

@VDown in settings under general, you want to make sure your name is filled out:

danmoyle_0-1664387001219.png

 

danmoyle_1-1664387148841.png

 

Here's a community resource with more information.

 

 


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Dan Moyle

HubSpot Advisor

Learning Ops | Impulse Creative

[he/him/his]

239-244-8812 | 269-371-4753
dan@impulsecreative.com
https://impulsecreative.com/
VDown
Member

The "From" in email is showing company name

Hi Daniel, 

 

That is exactly what I have on my end. My name is showing under "Profile" but when I go to send an email, it's the company's name. 

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chrisworqflow
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

The "From" in email is showing company name

@VDown  can you include an example via a screenshot?

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