Dec 18, 2018 1:05 PM
Since a couple of days, it happens all the time that in the middle of writing an email within the CRM, suddenly the text disappears and have to start all over again.
Could you please check what's going on here?
Awaiting yr reply.
Jul 28, 2021 10:00 PM - edited Jul 28, 2021 10:00 PM
This happened to me just now (and has happened 3 times already tonight).
What in the world is happening here?!
And why does this chain say it has been 'resolved'?!
Jul 6, 2021 9:23 PM
I can confirm that this is not resolved.
It happens at seemingly random times while typically in the middle of writing a lengthy email I'm sure you can sympathize that recreating the issue is difficult.
May 15, 2020 3:51 PM
I am sorry to hear for your frustrating experience. If you can send along a video of what you are seeing, confirm this issue occurs across multiple browsers, and confirm if other users are experiencing this issue, that would be great!
The more information, screenshots and details you can provide, the better the Community can assist!
Dec 20, 2018 11:12 AM - edited Dec 20, 2018 11:15 AM
I should add, that it happens at irregular intervals. Sometimes, when it's a very short mail I am able to send it out before the wipeout occurs.
Before wipeout, I see a fraction of a second a black bar at the bottom of my browser with some text in it. It does like a sort of refresh and after that, the email text is gone.
Dec 20, 2018 4:43 PM
Dec 20, 2018 3:51 AM
is it just me or there's something wrong with composing email in HubSpot?
When I start writing an email, after several seconds the whole content is gone.
This started happening about a week ago.
I'm using the newest version of Chrome (71.0.3578.98) on Windows 10.
Anyone experiences something similar?
Dec 22, 2018 11:02 AM
I just checked it. Tried to send a reply email to someone, and the problem persists. In the middle of composing the email, the text disappeared, like before.
Please tell Tech Support that the issue has not been resolved at all.
Dec 20, 2018 10:47 AM
Are you still experiencing this issue?
Can you please confirm that this issue is occuring across multiple browsers, in an incognito window and after clearing your cache?
The more information, screenshots and examples you can provide, the better the Community can assist.