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Iscrisvesu
Contributor

Signature in emails - does not work properly

My signature in emails usually gets broken as the email thread grows not showing the picture, does anyone know what might be happening or the solution.

Thanks

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kennedyp
Community Manager
Community Manager

Signature in emails - does not work properly

Hi @Iscrisvesu! Could you please upload some screenshots to clarify what you mean by broken? This will give the community valuable context to help!


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Iscrisvesu
Contributor

Signature in emails - does not work properly

Usually this happens, my colleague's picture is broken and the link to linkedin gets bigger and it mostly happens in email threads when enough emails have been shared on RE: Iscrisvesu_0-1742372258186.png

 

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kennedyp
Community Manager
Community Manager

Signature in emails - does not work properly

Thanks for that context! Is this an HTML signature? Additionally, is this the signature set up in HubSpot or your email provider? Any screenshots of the set up can help! 


HubSpot’s AI-powered customer agent resolves up to 50% of customer queries instantly, with some customers reaching up to 90% resolution rates.
Learn More.


Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !
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