Shared and Personal inboxSOLVE
3 weeks ago
I am new to Hubspot. I am currently on the Sales Starter plan.
I would like to understand what is the difference between shared and personal inbox. If I am managing my company's Hubspot account, does it mean I should connect the company inbox as a shared inbox, whereas for the company's CEO, he should connect his personal inbox?
And it is possible for my CEO to share some of the emails he received to a shared conversation box?
I hope this makes sense.
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