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Sequence not Threading Correctly

JAyala0
Member

In my sequence even though I have the second manual email set up to thread with the first email, it is being sent as a separate new email with the same subject line rather than as a "Re:"

0 Upvotes
1 Accepted solution
KhushbooP11
Solution
Participant

Hey @JAyala0,

This can be done simply, by following these steps.

1. Go to automation, move to sequences, hover over your sequence, and click Edit.

2. Now, for each email, click the + icon to add an email, then select automated email.

3. Under Email type, choose Reply and select the previous email in the sequence you want to reply to.

Also for existing emails, click the actions dropdown, select edit threading, and change the email type to reply if it is set to a new thread.

This is how you ensure your sequence emails are threaded as replies, maintaining a continuous conversation.

I hope this helps, if you need some help, let's talk!

View solution in original post

0 Upvotes
2 Replies 2
KhushbooP11
Solution
Participant

Hey @JAyala0,

This can be done simply, by following these steps.

1. Go to automation, move to sequences, hover over your sequence, and click Edit.

2. Now, for each email, click the + icon to add an email, then select automated email.

3. Under Email type, choose Reply and select the previous email in the sequence you want to reply to.

Also for existing emails, click the actions dropdown, select edit threading, and change the email type to reply if it is set to a new thread.

This is how you ensure your sequence emails are threaded as replies, maintaining a continuous conversation.

I hope this helps, if you need some help, let's talk!

0 Upvotes
JHines5
Member

i have these settings correctly input. It still doesnt thread correctly sometimes

0 Upvotes