Sequence emails don't seem to be working

[KostaKondratenk]

Hi,

I have just setup a sequence today and enrolled myself in the sequence to test and the email from the sequence is not being sent. I was wondering what I should do? I know that a sequence I had setup for myself earlier worked - however I have recently changed hosting accounts (same hosting company just different nameservers).

I was wondering if anyone could give any input on what the potential issue could be?

The interesting thing is that if I manually send an email from the contact it gets delivered - but the email from the sequence is not getting delivered.

Thanks!

[Phil_Vallender · Accepted solution]

Hi @KostaKondratenk

By default, sequences are configured to send on weekdays only - could that be preventing your testing today?

[KostaKondratenk]

That must be it! Thank you for the quic response.