Send threaded email and then start a NEW thread email in the same sequence?

[vladcalus]

Hey guys, I'm looking for an advice on how to make it happen. 

So here's what I want to achieve. I'm looking to create a sequence of emails that goes with threaded emails enabled: 

1. Day 1 - First email
2. 3 days - second email
3. 4 days - third email

If no reply, then the sequence will start a NEW email (without replying to the previous emails), with a new flow: 

1. first
2. second
3. third

Hope that makes sense. 

Let me know if you know how to deliver it. 

The only solution that comes to mind is to move the contacts that haven't replied from the first sequence in the 2nd sequence, but I was hoping I can make it in the same sequence. 

[sharonlicari]

Hey @vladcalus 

Thank you for the information provided and I apologize for the delayed answer! 

I'll tag a few experts that can share their thoughts with you about this topic.

Hey @BethanyH @warrendavey @Dan1 any advice you can give to @vladcalus? 

Thank you & Happy Friday
Sharon

[Dan1]

Hi @vladcalus , 

I'm afraid I don't think you can pull this off automatically. I had a quick look to see if you could acheive this with a workflow, but it doesn't look like you can, as you can't pick a sequence as a trigger. 

Sorry I can't help here. 

Kind Regards, 

Dan

[warrendavey · Accepted solution]

@vladcalus  - Great question!

There is a switch in the settings that lets you do this in every sequence.  You can even change it on an already existing sequence that has it on and turn it off specifically for the enrollment you are doing at that moment.

Here is the place on the knowledge article that will show you where it is: https://knowledge.hubspot.com/sequences/create-and-edit-sequences#edit-sequence-settings