Hey! My email function inside hubspot has been disabled. It appears to be connected with the gmail extension, but I cannot send emails directly from HS
The extensions and the email connection are two separate things. The extensions for Office 365 and Chrome allow you to leverage HubSpot features within those apps – but you still need to connect your personal email address. Please make sure that it's (still) connected: https://knowledge.hubspot.com/connected-email/connect-your-inbox-to-hubspot
Best regards
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer
The extensions and the email connection are two separate things. The extensions for Office 365 and Chrome allow you to leverage HubSpot features within those apps – but you still need to connect your personal email address. Please make sure that it's (still) connected: https://knowledge.hubspot.com/connected-email/connect-your-inbox-to-hubspot
Best regards
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer