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MAllende6
Member

Send emails from Hubspot

SOLVE

Hey! My email function inside hubspot has been disabled. It appears to be connected with the gmail extension, but I cannot send emails directly from HS

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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Send emails from Hubspot

SOLVE

Hi @MAllende6,

 

The extensions and the email connection are two separate things. The extensions for Office 365 and Chrome allow you to leverage HubSpot features within those apps – but you still need to connect your personal email address. Please make sure that it's (still) connected: https://knowledge.hubspot.com/connected-email/connect-your-inbox-to-hubspot

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Send emails from Hubspot

SOLVE

Hi @MAllende6,

 

The extensions and the email connection are two separate things. The extensions for Office 365 and Chrome allow you to leverage HubSpot features within those apps – but you still need to connect your personal email address. Please make sure that it's (still) connected: https://knowledge.hubspot.com/connected-email/connect-your-inbox-to-hubspot

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes