Send email on behalf of another team member

[MarianaG]

Hello community,

Have any of you ever tried to send an email on behalf of another team member using HubSpot?

Using templates and sequences is not possible to change the "from" so any email sent through HubSpot would always come from me.

Any ideas?

Thank you!

[karstenkoehler · Accepted solution]

Hi @MarianaG,

As far as I know this is currently not possible – due to the connection with a personal inbox. You would effectively have access to a another person's email account and HubSpot probably doesn't want to go down that road.

The only way to send emails on behalf of someone else would be via the marketing email tool, selecting the colleague's from name and from address in the settings tab of the email.

Best regards!

[referable]

It would be great if you reworded this to answer "yes" as it does seem possible. Even if it is using the Marketing Hub.