Scheduling emails

[MChanning]

I am using the HubSpot email client to send out my emails.

I want to be able to create my emails during the first few days of the week but not send them until Thursdays or Fridays. 

How can I di this please?

Thanks ini advance.

Mike

[karstenkoehler · Accepted solution]

Hi @MChanning,

This article explains how you can schedule emails for the second half of the week: https://knowledge.hubspot.com/one-to-one-email/schedule-a-one-to-one-email-from-the-crm

Best regards!

[karstenkoehler · Accepted solution]

Hi @MChanning,

This article explains how you can schedule emails for the second half of the week: https://knowledge.hubspot.com/one-to-one-email/schedule-a-one-to-one-email-from-the-crm

Best regards!

[MChanning]

Hi Karsten,

A follow up to my question and our reply around scheduling.

I am startinting to see being sent today, some of the emails I created and scheduled to be sent this afternoon. 

I have just received an out of office message from one of the emails I scheduled to be sent this afternoon.

However, I notice that despite me seeing, in the HubSpot email client, his out of office message reply, that reply has not triggered an 'email opened' notification in either my Hubspot email client or in my Activity Feed. 

Are scheduled mails not tracked? 

[karstenkoehler · Accepted solution]

@MChanning they are, unless you changed the settings since.

However, an automatic reply does not mean that the email has to be opened, see here: https://knowledge.hubspot.com/connected-email/understand-hubspot-sales-email-open-and-click-tracking

Even if an email is opened, if the tracking pixel is blocked, HubSpot might not register the open. This is due to the technical limitations explained in the article.

Let me know if you have any follow-up questions and please mark my reply as accepted solution if it clarifies the issue for you 🙂

[MChanning]

Thanks for your help again Karsten

Very helpful, as usual.

Mike

[MChanning]

Hi Karsten

A couple of minutes after sending you my last reply, the email send / send later function woke up and allowed me to schedule the mail for later in the week. 

Much appreciated

Regards

m