Sales Email

rhuberty
Member

Scheduled email for contacts will not delete

SOLVE

I have scheduled emails for contacts. When I try deleting these emails. I receive a message " failed to cancel scheduled email"  I've never had this issue before.  Does anyone know of a solution?

0 Upvotes
1 Accepted solution
rhuberty
Solution
Member

Scheduled email for contacts will not delete

SOLVE

Answered my own question.  For some reason the email address associated with the send became inactivated.  I just reactivated the email address which solved the issue.

View solution in original post

3 Replies 3
rhuberty
Solution
Member

Scheduled email for contacts will not delete

SOLVE

Answered my own question.  For some reason the email address associated with the send became inactivated.  I just reactivated the email address which solved the issue.

Crystal_Hopper
Key Advisor

Scheduled email for contacts will not delete

SOLVE

Great troubleshooting! Way to stick with it!

***************************
Did my post solve the questions or challenge? Please mark it as a solution for others to find.
DRocklin
Member

Scheduled email for contacts will not delete

SOLVE

I just had the same issue. I have an email scheduled to go out in an hr but can't delete it. I just sent one to the same person and it didn't bounce & I didn't see that he opted out...

0 Upvotes