Reply to standard eamil address for template emails

[fratimo]

We use a list of templates to communicate with our users. I'd like the standard reply-to address to be different from the agents' addresses. How can I set this up?

[fratimo]

Thanks, is there a way to keep using the agent's email address as a sender, and have a custom "reply to" field?

[Gaurav_Aggarwal]

@fratimo 

HubSpot will pick the default email address to send emails which you have set under your profile and preferences to know more kindly go through this article here: https://knowledge.hubspot.com/one-to-one-email/send-and-reply-to-one-to-one-emails 

Let me know if you have any follow-up questions.

If you found our post helpful in resolving your query kindly mark it as an accepted solution!

[Gaurav_Aggarwal · Accepted solution]

Hey @fratimo 

From the dropdown menu, you can select the different email address and send the emails : 

For marketing emails kindly go through this article here: https://knowledge.hubspot.com/marketing-email/add-a-custom-reply-to-address-to-your-marketing-email