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Reconnecting sequences after Gmail got disconnected
Résolue
Hi All,
Recently my Gmail account got disconnected from Hubspot because I've made an outbound email sequence to a long list of email addresses and I didn't know that I was violating Gmail's regulations. I want to reconnect my email address, however I'm worried that it will reconnect to these sequences again and Gmail will block my account again.
What's the best practice to deal with this situation?
Before re-connecting your email, I'd recommend unenrolling all contacts from your sequence summary pages. (Make sure to do this for all sequences.) After that, there shouldn't be any queued, automatic communication anymore, you can re-connect your account and revise your approach.
Best regards!
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer
I will advise you to follow what @karstenkoehler has suggested to first unenroll all contacts, go through the article I shared above, take care of the do's and don'ts and then start the sequences again.
Hope this helps!
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Before re-connecting your email, I'd recommend unenrolling all contacts from your sequence summary pages. (Make sure to do this for all sequences.) After that, there shouldn't be any queued, automatic communication anymore, you can re-connect your account and revise your approach.
Best regards!
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer