Reconnect HUB ID to email account

[AWeaverIII]

Hi all,

I am trying to reconnect my email account (x@bellsouth.net ) to my Hub ID 8587047 account. Is there any way of doing this even though my email is my only way of accessing the Hub ID?

Thank you!

[sharonlicari · Accepted solution]

Hey @AWeaverIII 

I was checking and your account was deactivated due to an extended period of inactivity. I was able to have your account restored, so you should be all set to log in now.

Once you log in you can follow the steps @karstenkoehler has shared 🙂

Thank you,

Sharon

[KEmmett]

Hi Sharon, I am having the same issue due to inactivity. How do I go about getting it restored again?

[TitiCuisset]

Hi @KEmmett 

Could you submit the form at the end of this article? Someone will be in touch. 

Thank you!

Best

Tiphaine

[karstenkoehler]

Hi @AWeaverIII,

The email address that you're using to log in can also be your connected email address. (It is in most cases.)

You can connect your personal email by following these steps: https://knowledge.hubspot.com/email-tracking/connect-your-inbox-to-hubspot

Are you getting stuck at any step in this process? Let me know if I understood your query correctly.

Best regards!