Questions about team email
I'm trying HubSpot for my team, suppose i connect a team email email@example.com to HubSpot, and each team member has their own account (and company emails) to login to HubSpot,
my questions are:
1. when a customer send an email to firstname.lastname@example.org, is that means every member can read and reply to this customer?
2. can team members reply to this customer by using email@example.com ?
3. is it possible to:
only authorize member A and B to read and reply to customer 1,
and only authorize member C and D to read and reply to customer 2?
4. Does HubSpot has any video tutorial to show me how team email works?
can anyone reply to my questions?
thank you very much!