Problem with acces to Email inbox

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New Contributor

Hi everyone,


I have a problem with email integration. An email I had already set up and tested for functionality within Hubspot was "disabled" on my next login after 2 days. Reason: "HubSpot can not access your Inbox. Please re-link your email account. "

 

The problem persists, even when trying again to link. However, with our server host, the authorization is displayed as error-free in the log file (username, ports etc - all correct). Only in HubSpot repeatedly complains that it can not reach the inbox.

 

Our service provider uses "Dovecote" as an IMAP server. Anyone knows whats going on ?


Best,

André

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Community Manager

Hi @andrefedorow,

 

Are you still experiencing this issue? If so, can you please share the inbox you are looking to connect, as well as the information requested here.

 

Thank you,

Jenny


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