Problem with CRM email integration: "Unauthorized"SOLVE
Oct 23, 2017 6:45 PM
I'm getting this error message. I tried to include the HAR file but it tells me it's too large to upload. I check in my email client (postbox) for the proper imap and smtp information and inserted it manually. I tried both with the non-secure certificate box checked and without it. Any help would be greatly appreciated. Thanks.
Solved! Go to Solution.
Oct 25, 2017 3:30 PM
If you are not sure about your password, then let's start by isolating that factor and resolving it. I would recommend circling back with your email provider to confirm or reset your password, and then bring that password back to the connection area and give it a go!
Let me know how you get on after confirming the password. If you do need to reach out to WordPress regarding the email, I would suggest confirming their IMAP and SMTP ports and servers while you're there so that we can ensure that piece of the puzzle is correct as well!
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