Problem sending email

SOLVE
RBeausse
Member

Hi everyone,

We are trying to use Hupspot to send our emails.

When I go to Contacts, I select my contact, create my email and I send it.

When I did everything, couple seconds after I received a mail error and my recipient do not receive my mail. I'm trying to know why but I didn't find the solution.

I attached my error email in this post

 

Capture d’écran 2021-10-06 à 11.42.40.png

 

 

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1 Accepted solution

Accepted Solutions
karstenkoehler
Solution
Hall of Famer

Hi @RBeausse,

 

Unfortunately there's not much you can do here. As the error message states, the receiver's email provider rejected the email address. Incoming emails from your IP are not accepted.

 

You could try sending this email outside of HubSpot or using a different email account.

 

Best regards!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


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1 Reply 1
karstenkoehler
Solution
Hall of Famer

Hi @RBeausse,

 

Unfortunately there's not much you can do here. As the error message states, the receiver's email provider rejected the email address. Incoming emails from your IP are not accepted.

 

You could try sending this email outside of HubSpot or using a different email account.

 

Best regards!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.

View solution in original post