Sales Email

RBeausse
Member

Problem sending email

SOLVE

Hi everyone,

We are trying to use Hupspot to send our emails.

When I go to Contacts, I select my contact, create my email and I send it.

When I did everything, couple seconds after I received a mail error and my recipient do not receive my mail. I'm trying to know why but I didn't find the solution.

I attached my error email in this post

 

Capture d’écran 2021-10-06 à 11.42.40.png

 

 

0 Upvotes
1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Problem sending email

SOLVE

Hi @RBeausse,

 

Unfortunately there's not much you can do here. As the error message states, the receiver's email provider rejected the email address. Incoming emails from your IP are not accepted.

 

You could try sending this email outside of HubSpot or using a different email account.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

View solution in original post

1 Reply 1
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Problem sending email

SOLVE

Hi @RBeausse,

 

Unfortunately there's not much you can do here. As the error message states, the receiver's email provider rejected the email address. Incoming emails from your IP are not accepted.

 

You could try sending this email outside of HubSpot or using a different email account.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.