-
Prêt à créer votre communauté HubSpot locale ?
Les responsables HUG organisent des événements, favorisent les rencontres et créent des espaces où les gens peuvent apprendre et évoluer ensemble.
Devenez un leader HUG
1 Solution acceptée
Hi @AKitay,
I gave this some thought but I don't think that there are any workarounds at the moment. The basic actions in workflows are enrollment and unenrollment. The only way to pause a sequence would be via tasks. A workaround relying on tasks however would eliminate all the benefits of automation.
If you want an email series to be continued even after a reply (and a pause), have you considered using marketing emails instead? Sequences are meant to get a reply from a recipient and stop once that reply is received. They're not meant to continue. With contact-based workflows and automated marketing emails you would have more flexibility for timing, delays, if/then branches etc.
In sequences, this can currently not be achieved.
Best regards!
| Karsten Köhler |
 | Did my post help answer your query? Help the community by marking it as a solution. |
Hi @AKitay,
I gave this some thought but I don't think that there are any workarounds at the moment. The basic actions in workflows are enrollment and unenrollment. The only way to pause a sequence would be via tasks. A workaround relying on tasks however would eliminate all the benefits of automation.
If you want an email series to be continued even after a reply (and a pause), have you considered using marketing emails instead? Sequences are meant to get a reply from a recipient and stop once that reply is received. They're not meant to continue. With contact-based workflows and automated marketing emails you would have more flexibility for timing, delays, if/then branches etc.
In sequences, this can currently not be achieved.
Best regards!
| Karsten Köhler |
| Did my post help answer your query? Help the community by marking it as a solution. |
