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Overnight Emails Not Logging

Has anyone had a problem with emails coming in overnight not being uploaded into hubspot?
If I receive an email overnight, it will not automatically pull into my hubspot account when I open outlook in the morning. The only work around I have found is opening each specific email and then hubspot realizes it exists. This is very time consuming and it would make more sense to me for hubspot to be able to cache all overnight emails and load into the system once I open outlook. 

1 Reply 1
Community Manager
Community Manager

Overnight Emails Not Logging

Hi @JBosco1 


Thank you for reaching out! This does look strange - I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real-time assistance for this matter, where you are able to share screenshots and specific examples about this. 


Thank you!



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