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AUlusan
Member

Our reply emails suddenly started to get rejected

Hello Community,

So here is the timeline of events.

 

1) I connected two work emails to hubspot so that I could receive leads to these emails. We have two websites where we get emails from. Let's say one of them is info@website1.com and second one is info@website2.com

 

2) When I receive emails to these email addresses, I was seeing them perfectly at hubspot inbox and I was able to reply to them perfectly as well.

 

3) Yesterday, the reply emails we were sending from info@website2.com started to bounce back. See the screenshot below. This is happening with all the contacts. We were in conversation with 3 different contacts with 3 different email addresses. They are all now bouncing back.

 

AUlusan_0-1717102977044.png

 

Question: What may be the reason? Why suddenly? 

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3 Replies 3
karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner

Our reply emails suddenly started to get rejected

Hi @AUlusan,

 

What was the content of the emails you were sending and the volume?

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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AUlusan
Member

Our reply emails suddenly started to get rejected

They were just a reply to an email we received. Previous replies were going through, suddenly all emails started to get rejected.

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AUlusan
Member

Our reply emails suddenly started to get rejected

4 different replies to 4 different leads

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