Office 365 & Outlook add-in disconnected, "Sorry..." error when reconnecting on HS.com

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Occasional Contributor

Hi

 

Like some Gmail integration users right now, we are having connection problems with Office 365 email integration.

 

All accounts disconnected, the add-in is off, and when trying to reconnect the inbox on Hubspot.com, give the error:

 

Sorry. Something about that didn't go right.

Please give us a moment to gather our thoughts, and then try again.

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Accepted Solutions
Community Manager

Hi @GSantos

 

This was a known issue that our team was aware of and has sense resolved. If you are still experiencing this issue, please let me know.

 

Thank you,
Jenny


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Community Manager

Hi @GSantos

 

This was a known issue that our team was aware of and has sense resolved. If you are still experiencing this issue, please let me know.

 

Thank you,
Jenny


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New Contributor

My whole team has been having this issue for a while. What do we need to do to get this fixed?

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Community Manager

Hi @M_Mickey 

 

Can you provide more context as to what issue you are experiencing, what troubleshooting you've done so far, and what HubSpot subscription you have? 

 

Thanks,
Jenny


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New Contributor

Mine was working perfect for months and now it is disconnected and it does not allow me to re-connect it gives me an error message, is there something different I can do?

 

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