Not receiving email replies

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Hi!

I linked my working email to Hubspot but i'm not getting any reply from customers.

Is there anything I need to do?

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Community Manager

Hi @danicajaguiles,

 

Do you mind sharing more about what you are expecting to receive in HubSpot that is not coming through? 

 

For a guide on sending emails in HubSpot, I wanted to share this resource. Generally speaking if you connect your inbox to HubSpot and send the email through HubSpot, the email response will populate in HubSpot as well. 

 

It is worth noting that there are no notifications specific to when a response is received. 

 

Thank you,
Jenny


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