Non-Tracking Sequence Option?

Suzie-Mamava
Contributor

In working with the DoD, tracked emails are now rejected 70%+ of the time. This means manual emailing from Gmail/Outlook, logging the email, but turning tracking off. Sequences can't be used because it tracks.

 

Is there or will there be a way to turn of tracking for sequences? I realize that this defeats the purpose for many using Hubspot, but the block rate for tracked emails has significantly increased over the last year due to data breach responses.

 

I appreciate insight on how to re-automate my outreach!

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2 Replies 2
karstenkoehler
Hall of Famer

Hi @Suzie-Mamava,

 

You can disable one-to-one email tracking in the settings: https://knowledge.hubspot.com/connected-email/turn-off-one-to-one-email-tracking-or-attachment-loggi...

 

I haven't tested what effect this has on sequences so I'd recommend testing this first.

 

Best regards!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


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Suzie-Mamava
Contributor

Hi @karstenkoehler ,

 

That's what I currently do for all emails. However, it doesn't work on sequences. They still track.  They actually call it out on that link you sent. Thank you for responding with an idea!

 

SuzieMamava_0-1638460834949.png

 

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