Dec 2, 2021 10:30 AM
In working with the DoD, tracked emails are now rejected 70%+ of the time. This means manual emailing from Gmail/Outlook, logging the email, but turning tracking off. Sequences can't be used because it tracks.
Is there or will there be a way to turn of tracking for sequences? I realize that this defeats the purpose for many using Hubspot, but the block rate for tracked emails has significantly increased over the last year due to data breach responses.
I appreciate insight on how to re-automate my outreach!
Dec 2, 2021 10:57 AM - edited Dec 2, 2021 11:00 AM
Hi @karstenkoehler ,
That's what I currently do for all emails. However, it doesn't work on sequences. They still track. They actually call it out on that link you sent. Thank you for responding with an idea!
Dec 2, 2021 10:33 AM
You can disable one-to-one email tracking in the settings: https://knowledge.hubspot.com/connected-email/turn-off-one-to-one-email-tracking-or-attachment-loggi...
I haven't tested what effect this has on sequences so I'd recommend testing this first.
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