No reply @ Hubspot goes to Spam

[DBett]

HI All, 

I have created a workflow that lets us know when theres a deal in the pipeline with no deal owner. 

I have made it so if the deal owner isnt assigned at the time the deal is created it automatically assigns to our sales team to add the correct sales rep to the deal. 

Problem: When the workflow is triggered, the email to assign the sales rep goes into the spambox! 

Is there any way we can make it so noreply@hubspot isnt marked as spam and goes into its own folder ? Like a rule per say. 

[jolle · Accepted solution]

Hey @DBett, thanks for reaching out!

HubSpot has a Knowledge Base article just for you — check out this comprehensive guide on ensuring that HubSpot notification emails don't end up in your spam folder!

Definitely make sure that you and your team have allowlisted noreply@hubspot.com and move any HubSpot emails in your spam folder back into your main inbox.

Hope this helps!!

[DBett]

Thank you so much ! Ill jump in and have a look 🙂