Hi @SSaunders0! Welcome to the Community-- happy to have you here 😊
As @Josh mentions in this thread You cannot have 2 signatures. As a workaround you could create multiple templates with different signatures, choosing the appropriate one based on who you are emailing. This is still the case.
Best, Kennedy
HubSpot’s AI-powered customer agent resolves up to 50% of customer queries instantly, with some customers reaching up to 90% resolution rates. Learn More.
Did you know that the Community is available in other languages? Join regional conversations by changing your language settings !
Users can now set up and use multiple email signatures in the CRM.
Why does it matter?
As a Sales rep, you tailor your emails to every recipient, and your signature is an important part of that. Whether you're representing a different part of your brand, targeting prospects in a specific vertical, or even emailing in multiple languages, personalization is key. Before, you could only store one signature in HubSpot to use when sending emails. If you wanted to change your signature, you had to manually edit the signature with every send, or do your work outside of HubSpot.
How does it work?
To add more signatures, navigate to Settings > General > Email and click Manage email signatures.
Use the pop-up window to make changes to your default signature.
Open the Choose signature to edit modal to Add new signature.
When adding and editing your signatures, you can change your global default signature. The global default is used when no other signature is specified, as well as for any Marketing Email user signature personalization tokens.
To set specific defaults per connected account, use the Actions drop down next to the account and choose Edit default signature. This lets you set a signature other than your user's global default to be the default when sending emails from this address. You can view the current default in a new column on the table.
When sending emails from the CRM, you can change the signature from the default by clicking on the signature in the email composer, or using the Insert menu.
In the window that opens, you can switch between your saved signatures, go to settings to create more, make one-time edits for that specific email, and save those edits to the signature going forward.
When using bulk or automated sequence enrollment, the account level default signature of the From address will be used.
Who gets it?
This feature is available is on Sales Hub Professional & Enterprise.
If you're not seeing this private beta yet, please double check whether you meet the subscription requirements and reach out to your HubSpot customer success manager – they might be able to enroll you into the private beta.
Best regards!
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer
Users can now set up and use multiple email signatures in the CRM.
Why does it matter?
As a Sales rep, you tailor your emails to every recipient, and your signature is an important part of that. Whether you're representing a different part of your brand, targeting prospects in a specific vertical, or even emailing in multiple languages, personalization is key. Before, you could only store one signature in HubSpot to use when sending emails. If you wanted to change your signature, you had to manually edit the signature with every send, or do your work outside of HubSpot.
How does it work?
To add more signatures, navigate to Settings > General > Email and click Manage email signatures.
Use the pop-up window to make changes to your default signature.
Open the Choose signature to edit modal to Add new signature.
When adding and editing your signatures, you can change your global default signature. The global default is used when no other signature is specified, as well as for any Marketing Email user signature personalization tokens.
To set specific defaults per connected account, use the Actions drop down next to the account and choose Edit default signature. This lets you set a signature other than your user's global default to be the default when sending emails from this address. You can view the current default in a new column on the table.
When sending emails from the CRM, you can change the signature from the default by clicking on the signature in the email composer, or using the Insert menu.
In the window that opens, you can switch between your saved signatures, go to settings to create more, make one-time edits for that specific email, and save those edits to the signature going forward.
When using bulk or automated sequence enrollment, the account level default signature of the From address will be used.
Who gets it?
This feature is available is on Sales Hub Professional & Enterprise.
If you're not seeing this private beta yet, please double check whether you meet the subscription requirements and reach out to your HubSpot customer success manager – they might be able to enroll you into the private beta.
Best regards!
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer
Hi @SSaunders0! Welcome to the Community-- happy to have you here 😊
As @Josh mentions in this thread You cannot have 2 signatures. As a workaround you could create multiple templates with different signatures, choosing the appropriate one based on who you are emailing. This is still the case.
Best, Kennedy
HubSpot’s AI-powered customer agent resolves up to 50% of customer queries instantly, with some customers reaching up to 90% resolution rates. Learn More.
Did you know that the Community is available in other languages? Join regional conversations by changing your language settings !
