Move Existing Email Threads into Hubspot

[jennifer0123]

Hi, 🙂 

I've looked around an wanted to confirm that the best option for moving or migrating existing gmail threads into hubspot would be via using the Threads app. Is that correct? Or is there a native option for this?

Specifically, here is the question from one of our employees: "if we have an email chain in our inbox that we want to port into hubspot to do the reply do you know if there is a best practice there?"

I saw a recommendation to forward the email thread but not sure if that's the best option. Any help is much appreciated!

[karstenkoehler · Accepted solution]

Hi @jennifer0123,

If exporting and importing emails is not an option, then yes, Threads is the way to go 🙂

Best regards