Manually indicate a bounced email

Occasional Contributor

Hello

 

I have linked my IMAP mailbox to hubspot and tried the Outlook app. The latter caused Outlook to crash.

 

I hoped that linking the IMAP mailbox would mean that when I got a bounced email it would be automatically recorded. But it didn't.

 

How do I manually indicate a bounced email against a contact?

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Community Superstar
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Occasional Contributor

Hi Frank

 

It was good of you to reply. I will ask for this feature to be added.

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Community Superstar

Removed

#nlmtt #nlmtu

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Occasional Contributor

Hi Frank

 

The same answer is available all over the forum, I was hoping for a solution and have upvoted someone else's request.

 

if you want to accept this as the solution, that would be good

https://community.hubspot.com/t5/HubSpot-Ideas/Create-Filter-for-Bounced-Contacts/idc-p/195926#M1903...

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Occasional Contributor

I have had a brainwave. For hard bounces I have edited the lead property to include 'no email' my short hand for I don't have a valid email address. Now I can sort and filter contacts with hard bounces.

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