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mhmoran
Member

Log and Track email from 3rd party email client

SOLVE

Is it possible to both log and track an email sent from a 3rd party client?

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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Log and Track email from 3rd party email client

SOLVE

Hi @mhmoran,

 

Email tracking is only possible through the HubSpot Sales extensions for Gmail, Outlook and Office 365. In other clients, you can use the BCC email address to log emails, but not track.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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1 Reply 1
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Log and Track email from 3rd party email client

SOLVE

Hi @mhmoran,

 

Email tracking is only possible through the HubSpot Sales extensions for Gmail, Outlook and Office 365. In other clients, you can use the BCC email address to log emails, but not track.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.