Issue with linked buttons on email

InagreatMedia · ‎Oct 7, 2022

When I attach a link to a button on an email template. It takes the customer to this page first. But it doesn't do it on mobile. Hubspot should do something about this because it scares and confuses customers.

kvlschaefer · ‎Dec 13, 2022

Hi @InagreatMedia,

Thank you for reaching out!

It sounds like you are sending 1:1 emails that contain links and when accessed they are redirecting. Are these HubSpot links that were added that are redirecting? Did you add a CTA button? Can you share a screenshot of what the template looks like on your end?

Thank you!

Best,

Kristen

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InagreatMedia · ‎Feb 21, 2023

My apologies, it seems the email template I was using was a new built-in feature in gmail. I thoght it was sominthing connected to the hubspot gmail plugin. Sorry!

kvlschaefer · ‎Feb 22, 2023

Hi @InagreatMedia,

No problem 🙂

Thanks for the update!

Best,

Kristen

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Join regional conversations by changing your language settings !

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